Petition updateStop up-charging for women's plus-sized clothingJust why is it that Women's Plus is In-eligible for In-store Returns?

Renee PoseyJamestown, NY, United States
Nov 14, 2014
First off, I would like to thank all of you for pointing out that only plus-sized women are singled out through an ON policy which only allows them to make returns through the mail, even though all the other sizes that are only available for men an women online only can be returned to brick and mortar stores! I had not realized this was the case! This reinforces my belief that Old Navy and Gap Inc. truly are engaging in sexist and size-ist business practices!
I have spent a great deal of time this morning and last night reading through everyone's feedback and comments, and what I have taken from the comments is this:
1. Old Navy immediately needs to end and apologize for their mail-only return policy that is only applied to Plus-sized women's items, but not to other sizes that are only available online. This is blatantly discriminatory and there is no feasible excuse. All purchases should be eligible for in-store return!
2. The signers of this petition demand a full accounting of just what the extra cost, averaged per garment is, as compared to other "specialized" sizes for both women and men.
3. If this cost doesn't equate to the 30-60% price increase seen in their plus-size versions of items, the signers of this petition demand a reduction in their plus-sized prices.
4. The signers of this petition want to see more of the on-trend colors and styles that are offered to smaller women represented in the plus-size line.
5. Extended sizes need to be available in all their brick and mortar stores, not just online. To help ON make a profit on this, they should indicate their pride in offering larger sizes by making clothing for all people of all sizes a feature that they promote. If they promote it and take pride in it, the customers will come. It has struck me just how many people were completely unaware that they offered larger sizes at all.
6. If we're truly paying a premium for a product specifically designed for and tailored to the plus-size demographic, the sizing and quality should reflect that premium price. We do not feel that it does at this time. Steps need to be taken to correct this.
Please let me know if I've missed anything!
Keep the conversation going through the weekend on social media! Make sure to use the hashtag #OldNavyPlus when you share this with your followers, and join the conversation on Twitter using these links:
Click here to tell Old Navy to stop charging women more for plus size clothing: http://ctt.ec/ox2vC
Click here to ask Old Navy to bring plus sizes back to brick & mortar stores: http://ctt.ec/ctPWs
Thank you so much for making your voice heard!
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