During the challenging COVID-19 pandemic, many of us in India invested in Samsung and other smartphones. These purchases were significant to us, as they came at a time when financial constraints were shared by many. Today, with the dwindling fuel supplies and the worsening economic environment, it is not feasible for most of us to replace our devices. Yet, our older models, particularly those released in 2019 and 2020, are being left behind, missing out on the critical security and functionality updates that were rolled out in January 2026.

The reality is, these smartphones are not just devices, they are a lifeline to the world outside, essential for our communication, work, and access to information. The lack of timely software updates leaves us vulnerable to security threats, including data breaches and cyber-attacks, increasing the risks significantly for Indian users relying heavily on their devices.

According to recent statistics, India has one of the fastest-growing smartphone markets, with Samsung accounting for a substantial share. This strong presence implies a responsibility on Samsung's and other mobile OS part to support their customers who contributed to their market leadership / presence. Major brands often ensure that technological advancements are accessible even to those using slightly older technology. By doing so, they empower their user base and uphold their company's reputation.

We are calling upon Samsung and Android mobile manufacturers to extend its January 2026 updates to models released in 2019 and 2020. This step would ensure that all users, regardless of their current phone models, benefit from enhanced security features and optimal performance. A policy of inclusive updates would demonstrate Samsung's commitment to customer satisfaction and community support.

Please help us safeguard our digital lives and bridge the technological gap. Your signature can make a difference. Urge Samsung to lead by example in offering continued support, and keep its promise of safety and technological prowess intact, even for phones that are a few years old. Sign this petition to make your voice heard!