Here is the outcome of my BBB.org complaint against NJ EZ Pass. EZ Pass apparently don't believe they need to respond to complaints like every other company. I guess when you run a monopoly it doesn't matter what your customers think! This unfair "business" needs to change!
Please help by signing and sharing my petition!
"This message is in regard to your complaint submitted on 10/27/2022 against EZ Pass New Jersey. Your complaint was assigned ID *******.
Your BBB has closed this case and noted that the business did not respond to the complaint.
This complaint will be reflected on the company's BBB Business Review with the following language: "BBB did not receive a response from business."
If you wish to pursue your complaint, we suggest you contact:
NJ Division of Consumer Affairs
124 Halsey Street
Newark, NJ 07102
Consumer Hotline: 973-504-6200
Toll Free NJ only : 800-242-5846
Online Complaint Form: www.nj.gov/oag/ca/comp.htm
Email: askconsumeraffairs@lps.state.nj.us "