On March 1, 2024 I contacted the Office of The Ontario Ombudsman to note in my complaint the Office of the Ombudsman has working knowledge of child abuse within its own processes and attempted to give me subpar legislation as a remedy WITHOUT reporting the non-compliance to its own forms.

I called to make a appointment to meet about my complaint raised at the Ombudsman Office. I posted the recordings of the calls where I was clearly abused by the Ombudsman staff and subjugating my right to fair processes. I was asked questions as to why I was making an appointment, and responded to address my concerns raised in a Complaint Process, and then refused to raise a Complaint by being told that there would no longer be an inquiry into my concerns by the department I was raising concerns about.

This is a dysfunctional complaints process. The Manager, Early Resolutions Katherine Drouin is being tricky. I raised a complaint of my children being abused by BGCFS. Then when the remedies over 5 years did not produce a single statement of non-compliance as the reasoning of being forced through additional processes, I had to raise a complaint about the level of service given to my initial complaint. The Manager, Early Resolutions Katherine Drouin the creates a narrative that I was seeking to raise an additional complaint of the matter in their subpar remedy, when in fact I had moved pass their department to address the department non-compliance in having working knowledge of the non-compliance to their internal form.

I was barred by the Manager Katherine Drouin, the same department that refused to document the non-compliance by CAS to duty of care CYFSA s.125, or their internal form.

My complaint process is being refused by the department that refused to report non-compliance, and further refused to address the non-compliance to their own forms!

How much more abuse can the Early Resolution Manager, Katherine Drouin do with a letter that is clearly abusive. Tricky - my complaint is not to further their subpar remedy, but directly to the Ombudsman's Office made in September 2023 of the subpar remedy delivered August 31, 2023.

I do not even demand her resignation, I demand her professional ownership of her accountability. Let her stay in place and give my children and I the justice we are afforded in legislation.

The shortsightedness of the Manager is clear -  that in 2019 the Ombudsman has working knowledge of my children's abuse. Everything that Katherine Drouin writes afterwards is a dysfunctional processes, as follows:

• January 2019 reported injuries to Ombudsman Office
• February 2019 child injured in the eye, left without medical care
• February 2019 reported injuries to Ombudsman Office
• March 2019 schoolboard instructs me to get insurance on my children
• April 2019 child elbowed in the face while sitting in class and requires DDS extraction of tooth
• April 2019 reported injuries to Ombudsman Office
• May 2019 reported unresponsiveness to concerns by schoolboard.
• June 2019 schoolboard calls CAS is reports concerns for "mental health" and "fallacies" of injuries.

She clearly ignores the compliance according to the Ombudsman's form Serious Injury or Death, as follows:
www.ombudsman.on.ca/have-a-complaint/make-a-complaint/complaint-form-notification-of-death-or-serious-bodily-harm

I completed this form February 5, 2023, and to date the Ombudsman's Office has not acted upon its own form and denied me paths to justice, only  demanding to subjugate my file without reporting non-compliance.

When I refuse to accept the subpar remedy that is not in the path of justice - a made up drafting path that is convenient to be empathetic to racism and discriminatory behavior - Manager, Early Resolutions Katherine Drouin demands that is my only recourse to abandon the non-compliance and complaints process of level of service and go back to my abusers.

I called to make an appointment to address the Early Resolution remedies that are subpar legislation in the complaint of level of service I submitted in September 2023. In several month (7 months), the Ombudsman Office has refused my complaint regarding the August 31, 2023 letter and proceeded to return my concerns to a department in non-compliance to its own form.

Malicious. The letter makes no sense. It was not the purpose of my call, and it was the Early Resolution Department that made these conclusions, demanding me to answer their questions before making an appointment with the necessary Officials, of which they have refused. Manager, Early Resolutions Katherine Drouin's letter is dishonorable and humiliating me to relive the emotional abuse of my experiences and then penalizes me for wanting justice. 

I was calling to address my complaint.

This is procedural abuse.

WE ARE THE VICTIMS BEING CRIMINALIZED.

Please support my petition by sharing its cause, it costs no money. I have lost everything and I am without any supports. November 2023, CAS attempted to take my children. In February 2024 I was asked if I could afford my children. This is systemic racism, to criminalize me when we are the victims.

www.chng.it/ZQBvjSL6G9 sign my petition.