Artemis Adolescent Healing Center is a residential facility for vulnerable teens that has been repeatedly described by former clients and families as unsafe and poorly managed. Reports include serious safety concerns, repeated AWOL incidents, medication misuse risks, inadequate supervision, and inconsistent care practices.   
Multiple individuals have shared similar firsthand experiences, suggesting a pattern of systemic issues rather than isolated events.   
We are calling for an immediate independent investigation and accountability from state licensing authorities to determine whether this facility is safe for continued operation   . I am writing to share concerns about my experience at Artemis Adolescent Healing Center. I stayed there for about 60 days. During that time, I saw and experienced several issues that I believe negatively affected the kids placed there. One concern is the environment and safety. There was broken glass outside and trees with thorns on the grounds. I saw situations where young people used those things to hurt themselves. When that happened, it often felt like the blame was placed entirely on the kid rather than addressing how the surroundings might be contributing to the problem. Another issue was communication and expectations. We were told before arriving that there would be benefits such as MP3 players, pool time, and TVs in the rooms. In reality, those were not available the way they were described; entertainment was limited and mainly in the common living room. Length of stay was also different from what many families were told. The program was described as typically lasting 60–90 days, but I met someone who had already been there for more than 100 days. I also noticed staff members sometimes yelling at each other in front of clients, which made the environment feel more stressful instead of supportive. Finally, the curriculum and activities often felt geared toward younger clients (around 12–14). Some of us felt it didn’t match our age or needs, and I saw kids become more discouraged or depressed during their stay. I am sharing this in the hope that conditions, safety practices, and transparency can improve for future clients. I also want to be clear that I personally witnessed multiple incidents that match what other parents and former clients are describing in their reviews. These are not separate or isolated experiences—they are the same types of situations happening to the same clients and being seen by multiple people. For example, I witnessed situations where clients went AWOL and later returned in unsafe conditions, including being visibly impaired or injured. In at least one case, it was clear the situation escalated quickly without effective intervention beforehand or proper control once the client returned. These were not rare occurrences, and it created a consistent concern about how limited supervision actually was. I also personally saw issues related to medication and access that created unsafe situations between clients. There were moments where control over medications was not handled tightly enough in a residential setting, and it resulted in misuse that could have been prevented with proper monitoring. On top of that, I have seen other reviews describing the exact same patterns—AWOL incidents, safety concerns, lack of structure, and inconsistent supervision—and I can confirm that those accounts align with what I personally witnessed happening in real time. These are not exaggerated stories from one person; multiple people are describing the same environment and the same types of incidents. Because I saw these events firsthand and also see them repeatedly reflected in other reviews, it strongly suggests a pattern rather than isolated mistakes. I also want to add that I personally witnessed AWOL incidents where clients would leave the facility by breaking through or exiting windows during attempts to run. These situations were intense and often happened quickly, with limited ability to stop it in real time. What stood out even more was the aftermath. In some cases, I saw windows and areas that were damaged during these incidents being temporarily boarded up rather than properly repaired right away. Those temporary fixes sometimes stayed in place for extended periods, which made it feel like safety issues were being patched rather than fully addressed or corrected in a timely way. Staff yell around children and it triggers some due to past trauma. Higher management call kids “attention seekers” during hard times of self harm. When this would happen, there was no “Let’s take them to a level one” or “let them call a Hotline” it was “They’re doing it for attention so ignore the situation. Even As a former patient, I saw a setting that frequently seemed disorganized, dangerous, and unprepared to address the needs of the young people assigned there. There were many occasions where people participated in risky behaviors, such as consuming hazardous materials, while still being in an environment that lacked the necessary level of care or supervision to keep them safe. Serious boundary violations amongst residents were also occurring at the same time, including instances in which somewhat older teenagers were having improper connections with considerably younger patients. It was impossible to feel safe because of these problems. Everyone is impacted, therapy is interrupted, trust is shattered, and the environment no longer feels like a healing place when even the most basic safety and supervision are not regularly upheld. I also recall instances where the unfulfilled wants of one person dominated the entire setting, making it impossible for others to engage in activities or simply have personal space. Facilities that work with young people who are at risk need to be held to a higher standard. It is not optional to have appropriate levels of care, clear boundaries, and proper monitoring. They are necessary. LIST OF VIOLATIONS(based on what everyone is sharing) Arizona Statutes A.R.S. § 13-3620 Requires mandated reporters to report suspected child abuse, neglect, or exploitation to authorities immediately. A.R.S. § 13-3623 Defines criminal child abuse and neglect, including physical injury, emotional harm, or failure to provide necessary medical care. A.R.S. § 36-509 Establishes rights of behavioral health recipients, including access to necessary care and protection from harm. A.R.S. § 36-512 Protects behavioral health patient rights, including dignity, humane treatment, and access to grievance/complaint procedures. A.R.S. § 23-1501 Arizona wrongful termination statute protecting employees fired for refusing illegal conduct or reporting legal violations (whistleblower protections). Arizona Administrative Code Core behavioral health licensing framework A.A.C. Title 9, Chapter 10 Full regulatory framework for behavioral health providers covering licensing, staffing, safety, patient rights, medication services, and incident reporting. Definitions & administrative structure A.A.C. R9-10-102 Defines key terms used in behavioral health regulations (e.g., patient, behavioral health service, facility, etc.). A.A.C. R9-10-104 Requires proper facility administration, governance, and compliance with licensing rules. Service delivery & care standards A.A.C. R9-10-105 Sets minimum standards for providing behavioral health services, including treatment planning and clinical care delivery. A.A.C. R9-10-115 Requires staff to be qualified, trained, and competent to perform assigned duties in behavioral health settings. Safety, environment, and rights A.A.C. R9-10-106 Requires facilities to maintain a safe, clean, and hazard-free environment for patients. A.A.C. R9-10-108 Establishes behavioral health patient rights, including dignity, safety, and participation in care decisions. Incident reporting & response A.A.C. R9-10-109 Requires proper documentation of incidents affecting patient safety, care, or facility operations. A.A.C. R9-10-110 Requires reporting, investigation, and corrective action for incidents involving injury, abuse, neglect, or risk. Medication services A.A.C. R9-10-709 Regulates medication management including prescribing, administration, storage, monitoring, and continuity of psychiatric medications. Child/adolescent residential care A.A.C. R9-10-315 Requires appropriate supervision, treatment planning, and behavioral health service delivery for children/adolescents. A.A.C. R9-10-318 Sets additional requirements specific to residential treatment programs for minors, including safety, supervision, and care standards. Staffing & supervision A.A.C. R9-5-404 Requires adequate staffing levels, proper supervision, and appropriate staff-to-patient ratios in behavioral health facilities.