I am keeping my name anonymous, but I have been an active advisor on the Keen platform since 2019. This past year, I've witnessed my income, along with many others', drastically reduced by more than 60% due to unjustified fees and a deteriorating platform. In my first year, I made $113k; in the second, $203k; in the third, $173k; in the fourth year, I made $133k. However, by 2023 our earnings were severely impacted.

Keen Advisors and its parent company Ingenio have been charging us advisors a platform fee as well as a connection fee - funds they claim are used for site maintenance and upkeep. However, they then imposed an additional session fee of $2.99 on customers for what appears to be the same purpose - essentially double-dipping into our potential earnings.

Despite these fees supposedly going towards maintaining site functionality, we've experienced frequent call drops and chat connection issues that have directly affected our ability to earn income through this platform. This raises questions about where these funds are truly being allocated.

We demand transparency from Keen Advisors/Ingenio regarding their use of collected fees and insist on fair practices that do not exploit advisors or customers alike. We also call upon legal entities to investigate this matter thoroughly for possible class-action litigation against these companies for their questionable practices.

It's time we hold Keen Advisors/Ingenio accountable for their actions which have negatively impacted so many of us who rely on this platform as our primary source of income. Please sign this petition to support us in demanding justice.