Having lived in saffron walden for several years, I've unfortunately become accustomed to dealing with the consequences of extremely hard water supplied by Affinity Water. The water hardness here isn't just a minor inconvenience; it's rendered the water practically undrinkable and wreaked havoc on my household appliances. My shower, washing machine, and hot tap have all suffered damage, requiring frequent repairs and replacements that burden my budget.

Despite these severe issues, Affinity Water continues to raise prices, forcing us to pay more for substandard water. The cost of living crisis is real, and with every price increase. It's simply unfair to ask for higher fees without addressing the water quality issues that have left us frustrated .

A report from the Drinking Water Inspectorate cites that water hardness above 200mg/l can lead to these kinds of household issues, and the water hardness here exceeds 300mg/l! This level of hardness causes limescale build-up, reducing the efficiency and lifespan of appliances, while also lowering the quality of the water we receive.

We are calling on Affinity Water to take immediate action to improve the quality of water in Saffron walden to halt any future price hikes until these longstanding issues are addressed. Potential solutions could include investing in water softening technology or offering a discount to affected customers to compensate for the added expenses of dealing with hard water.

It's time for Affinity Water to take responsibility and deliver safe, usable water without imposing unjust price increases on its customers. By standing together, we can urge them to ensure the water in our homes is fit for consumption and won't damage our appliances. Sign this petition now to demand change and make our voices heard!