Having invested considerable trust and financial resources (1,29,000) into purchasing an OLA S1X 4KW, it is deeply disappointing to encounter a manufacturing defect (scooter dead in  1 day use with 45% battery) within just 48 hours of delivery (from July 14th to July 16th, 2025). The impact of this defect has significantly disrupted my daily life and mental well-being. I rely heavily on this vehicle for my office commute, and being deprived of it for such an extended period due to unresolved issues is causing immense financial and personal stress. Over the past 27+ days of unresolved service, I have lost over ₹15,000 on alternative travel arrangements, which has further dented my finances.

Repeatedly, I have escalated this issue through your service team (emails, calls, and even social media), yet there has been no resolution. It is disheartening to realize that despite my consistent efforts to communicate and seek resolution, the lack of action leaves me with a product that has failed to perform as promised. I have lost trust in both the product and the service provided. 

Imagine conducting your business without electricity for an extended period, facing disruption and stress at every turn. This is the equivalent strain I am under due to the malfunctioning of my vehicle.

My plea is for accountability and understanding. Given the circumstances, a full refund is the most reasonable and just solution. I urge OLA to take immediate action and address this grievance by refunding the full amount for my OLA S1X 4KW.

Sign this petition if you believe in fair consumer rights and the importance of reliable service from esteemed companies like OLA. Your support can help ensure accountability and fairness for customers who have placed their trust in OLA's offerings.

- Vehicle Video,
- Service Center Situations