The citizens of Fayetteville, NC deserve transparency regarding their energy service provider’s billing practices. For years, despite numerous complaints from consumers, the Fayetteville Public Works Commission (PWC) continues to operate without a formal audit. This lack of accountability raises serious concerns about the fairness and accuracy of their billing processes.

Reports from residents frequently highlight unexpected charges, inconsistent billing, and difficulty in obtaining clear explanations for these discrepancies. In an essential service like electricity, it is crucial for consumers to trust their providers and have faith in the transparency of their operations. Unfortunately, the absence of an independent audit fosters doubt and distrust among Fayetteville citizens.

Despite contacting various authorities, including local government entities, consumers have encountered responses indicating that no governing body claims jurisdiction over the PWC. This situation leaves the public virtually powerless to demand the transparency they deserve.

Conducting a comprehensive and impartial audit of the Fayetteville PWC would provide clarity on their billing practices, ensuring they are conducted fairly and honestly. This audit would also align with general practices observed in other municipalities across the nation, where public utility audits are periodic and mandatory.

Support this petition to hold the Fayetteville PWC accountable. Only through transparency and accountability can the trust between the provider and the consumer be restored. Let’s come together to demand that the voices of Fayetteville’s citizens be heard. Sign this petition today to call for a formal audit of Fayetteville Public Works Commission and take a stand for transparent and fair billing practices.

CURRENTLY, PWC has audits completed by the PWC Finance Division. This means that all audits are being conducted from within the organization creating further distrust. Having a formal audit completed by an outside auditor can guarantee impartiality. The North Carolina Utilities Commission Public Staff, Consumer Protection Division and the city council have all claimed no one formally regulates this company. Please sign the petition to get this company audited for transparency in their billing practices.