

Ask Uber to create a fragrance-free ride preference


Ask Uber to create a fragrance-free ride preference
The Issue
I started this petition because I've heard from so many people who struggle with strong fragrances in rideshare vehicles. This issue resonated deeply with me, especially after it was highlighted during an interview with Uber’s CEO, confirming that complaints about overpowering scents are not isolated incidents. This is a real customer experience challenge, and Uber is in a prime position to be a trailblazer in resolving it by introducing an optional Fragrance-Free Ride Preference.
The solution is straightforward: create an option in the Uber app allowing riders to request a lower-scent vehicle. Additionally, the program would empower drivers to opt-in to offer rides that meet this fragrance-free criterion. This way, the possibility of discomfort and potential health effects from strong scents can be minimized for those sensitive to them.
Fragrance sensitivity is a significant issue and can lead to migraines, respiratory issues, and other health problems for many individuals. It is particularly challenging for those with allergies or conditions like asthma. According to studies, around 20% of the population reports being medically affected by fragrances. With such a substantial portion of the community impacted, and with the existing demand for more fragrance-free environments, Uber has the opportunity not only to improve rider satisfaction but also to cater to an underserved need, enhancing inclusivity and accessibility.
Uber can take the lead in promoting a more considerate and health-conscious rideshare experience by implementing this option. It sends a clear message that they listen to their customers’ needs and are committed to providing a comfortable experience for everyone.
By signing this petition, you can help encourage Uber to take action on this much-needed feature. Join us in supporting a fragrance-free ride preference and contribute to a better travel environment for all!

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The Issue
I started this petition because I've heard from so many people who struggle with strong fragrances in rideshare vehicles. This issue resonated deeply with me, especially after it was highlighted during an interview with Uber’s CEO, confirming that complaints about overpowering scents are not isolated incidents. This is a real customer experience challenge, and Uber is in a prime position to be a trailblazer in resolving it by introducing an optional Fragrance-Free Ride Preference.
The solution is straightforward: create an option in the Uber app allowing riders to request a lower-scent vehicle. Additionally, the program would empower drivers to opt-in to offer rides that meet this fragrance-free criterion. This way, the possibility of discomfort and potential health effects from strong scents can be minimized for those sensitive to them.
Fragrance sensitivity is a significant issue and can lead to migraines, respiratory issues, and other health problems for many individuals. It is particularly challenging for those with allergies or conditions like asthma. According to studies, around 20% of the population reports being medically affected by fragrances. With such a substantial portion of the community impacted, and with the existing demand for more fragrance-free environments, Uber has the opportunity not only to improve rider satisfaction but also to cater to an underserved need, enhancing inclusivity and accessibility.
Uber can take the lead in promoting a more considerate and health-conscious rideshare experience by implementing this option. It sends a clear message that they listen to their customers’ needs and are committed to providing a comfortable experience for everyone.
By signing this petition, you can help encourage Uber to take action on this much-needed feature. Join us in supporting a fragrance-free ride preference and contribute to a better travel environment for all!

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The Decision Makers
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Petition created on May 13, 2026