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Total Health Care

For more than 40 years, Total Health Care, Inc. has provided healthcare services.


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Petitioning Total Health Care

My mom has terminal cancer, don't turn your back on her

My name is John. My mom, Karen Oberg, was diagnosed with Stage 4 Lung Cancer about 9 months ago. While this has been a really hard time for us, I've been fortunate to be able to take leave from my job and spend these last months with her. Things were going well until recently when scans revealed the cancer was still very prevalent. From what doctors told us, she may only have one or two months to live. I need your help because our insurance company is bullying us around right in the middle of my mom's second-line chemotherapy. Her insurance company, Total Health Care, is not living up to its promise -- or name. Out of the blue, Total Health Care decided they would no longer allow my mom to continue going to the University of Michigan to receive treatment. The insurance company has been covering us for the University of Michigan for seven months now, so why are they all of a sudden refusing to continue her coverage when she only has months to live? On Monday, January 20, no more than 12 hours before she was scheduled to receive chemotherapy treatment, we got a call from U of M notifying us that Total Health Care refused to continue covering my mom's treatment there. We were heartbroken upon hearing this, and we were confused about why Total Health Care didn't have the heart to call us directly. After hours upon hours of pleading with Total Health Care over the phone, they wouldn't budge. This is especially frustrating because we're waiting to hear about the status of an operation which can help alleviate some of my mom's pain. The care and compassion we felt from U of M means nothing to them, and my mom is being looked at as nothing more than a dollar sign and a statistic to this insurance company. After a poor experience with a misdiagnosis from my mom's previous hospital and after establishing incredible relationships with doctors at U of M, we have built a true bridge of trust. It's the only place my mom feels comfortable, and as she recently told me, "Hearing bad news at U of M is easier than taking good news from the other hospitals we've been to." Even with a three hour round trip, we know the University of Michigan has so much care and compassion, which we feel from all of the U of M staff and doctors, particularly her oncologist. Their warmth is unmatched throughout the health care system. I ask and thank you for supporting us in our effort to convince Total Health Care to allow us to continue receiving treatment at University of Michigan. After being through so much together, my mom and I want these last few months together to be as joyful as possible. Quality health care from doctors we know and trust is all we ask for. She is currently not receiving chemotherapy because of her discontinued service. Continuing treatment at University at Michigan is how that can happen and we are so thankful for you support on my petition!

John Oberg
186,303 supporters
Petitioning Human Rights Campaign, The Department for Health and Social Care, Conseil Economique Social et Environnemental, Grupo Parlamentario Socialista, Health Net, Total Health Care, United Healthcare, Uni...

Renvoi du territoire Suisse d'une infirmière qui a sauvé des patients du Covid-19 aux HUG

Je m'appelle Lyo, je vis en Suisse depuis plus de 20 ans. J’y ai fait mes études, mon service militaire et travaille en tant qu'ingénieur. J’ai été naturalisé il y a plus de 12 ans. Ma sœur Nazanin, née en 1991 et plus connue sous son deuxième prénom Helia, a vécu avec mes parents à Genève de 2000 à 2004, est retournée en Iran puis est revenue en Suisse en 2011 pour y faire des études d'infirmière à la HES-SO de Neuchâtel. Elle a reçu son diplôme en 2017. Depuis, elle a obtenu divers emplois dans son domaine dans les cantons de Vaud, Fribourg, Neuchâtel et Genève, sans jamais se voir octroyer un permis de séjour. Afin de pouvoir mettre en pratique ses connaissances acquises en Suisse, il ne lui restait plus d’autres options que de demander un permis humanitaire, ses demandes de permis de travail ayant systématiquement été refusées. Elle a, en parallèle, entamé une procédure de naturalisation et franchi avec succès ses diverses étapes. Pour compléter son dossier, il ne lui manque plus qu’un titre de séjour valable. Helia habite depuis 2018 à Genève. En attendant une décision sur sa demande de permis, elle a obtenu plusieurs emplois en tant qu’infirmière, pour lesquels elle a peiné à obtenir les autorisations de travail requises. Suite à diverses expériences professionnelles, Helia s’est portée volontaire aux Hôpitaux Universitaires de Genève (HUG) durant la pandémie COVID-19 afin de soigner les patients atteints du virus. On lui a rapidement offert un contrat à durée déterminée, pour lequel l’Office Cantonal de la Population et des Migrations (OCPM) lui a également délivré une autorisation de travail. Helia s’est ainsi retrouvée aux premières lignes, œuvrant dans les soins intermédiaires du secteur COVID. Quelques semaines plus tard, la même autorité lui notifiait un préavis négatif concernant sa demande de permis. En parallèle, et grâce à son engagement, Helia recevait des HUG un contrat signé à durée indéterminée. Dans une démarche honnête, elle a immédiatement informé les HUG de ce préavis négatif, et ces derniers ont annulé son contrat. Le cauchemar ne faisait que commencer. Helia disposait d’un délai de 30 jours pour formuler des observations à l’OCPM. Elle s’est alors attaché les services d’une avocate spécialisée dans le droit des étrangers, et a tout mis en œuvre afin de retrouver un emploi, argument de taille pour que sa situation soit reconsidérée par l’autorité compétente. Malgré sa situation et son désespoir, elle a obtenu plusieurs propositions d’emploi, notamment un poste d’infirmière référente à l’IMAD, et à chaque fois le même scénario s’est reproduit : quand tous les entretiens étaient passés avec succès, et qu’il ne manquait plus que la formalisation du contrat de travail, sa situation devenait « trop compliquée ». Trouver un emploi pour démontrer son intégration et améliorer sa situation, et se trouver devant l’impossibilité d’obtenir un emploi en raison de sa situation : un tableau absurde et frustrant. Aujourd’hui, Helia vient de recevoir un courrier de l’OCPM refusant sa demande et lui ordonnant de quitter la Suisse avant le 16 septembre 2020, ce alors qu’elle est pleinement intégrée en Suisse, qu’elle parle parfaitement le français, que sa vie est genevoise et qu’elle n’a pas hésité à donner de sa personne pour soigner les victimes du COVID-19. Pire encore, l’OCPM a tout bonnement fait fi des observations transmises par l’avocate, préférant procéder à ce qui s’apparentait à un copier-coller de son préavis et ignorant totalement les nouveaux éléments soulevés, comme par exemple le fait que nos parents ont quitté l’Iran et vivent désormais en France. Il est inacceptable de voir une institution publique mépriser à tel point ses sujets et le désarroi d’une personne qui, malgré toutes ses déconvenues, n’a jamais baissé les bras et a toujours redoublé d’efforts pour pouvoir qu’enfin son intégration soit reconnue. On se borne à lui dire qu’elle n’a pas d’attaches suffisantes avec la Suisse, que sa vie est en Iran et qu’elle s’y insérera sans peine, alors que sa famille, son compagnon, ses amis et sa carrière professionnelle sont ici. Merci à toutes les personnes qui, des semaines durant, ont applaudi le travail du personnel soignant, de signer cette pétition afin que ma sœur puisse rester proche de nous. Lyo

Lyo Khoy
11,968 supporters
Petitioning President Donald Trump, President of the United States, United States Supreme Court, United States Department of Health and Human Services, United Healthcare, Total Health Care, Jerry Brown, Califo...

Protect Mothers Rights During ChildBirth! #MothersVoice

You can donate for my surgery here https://www.gofundme.com/p8vcag I'm very grateful that you took the time to listen to my story.  I am not doing this for myself alone, but for all women who have suffered at the hands of negligence. I understand that we all have our own hardships and injustices. I also understand that doctors and their teams make mistakes, therefore it's not about the medical staff but about the system. The system that's in place does not provide rights for women in childbirth. It does not allow even a chance for the medical staff to resolve their mistakes with the patient.  The system in place only allows recovery of $250,000, thousand dollars which means that it is economically impossible for any mother to hold a hospital and staff accountable for gross negligence. During these past 18 months, I've connected with many hundreds of mothers who went through the same horrible experience.  They too are embarrassed, to share intimate details, like I did. I've consulted over 150 attorneys who declined to take my case. Behind me are a multitude of  mothers who were similarly damaged.  I am fully aware of how difficult it is to bring change to systems in the United States. However, if you spend your 30 seconds by signing the petition, you'll provide an opportunity for women to have the ability to hold hospitals and doctors accountable for gross negligence.By signing this petition, you are requesting that the recovery ceiling of malpractice law be lifted for gross negligence on a mother giving birth.By singing this petition you will protect us, mothers, who don't have rights under this system.If you are a citizen of California of voting age, please sign this petition If you are a citizen of another State, please sign this petition and also  start a petition in your home state if there are malpractice ceilings where you live.Together we can make this change! Every year in the United States, 65,000 women with pregnancy or childbirth nearly die. This is by far worst record in the developed countries. Approximately 28,000 babies are born with birth injuries each year. In spite of it all, hospitals refuse to carry responsibility and women in childbirth remain unprotected. We would like to change that on a national level. Every Voice Counts! My name is Kristina and I would like to share with you how my life turned into a nightmare due to negligence at Mercy San Juanhospital in Sacramento, CA.  Perhaps my story will help many to get justice with similar experience. On September 30th 2016, at 3:33am, I gave birth to our wonderful son Moses. But memories of my labor still bring many tears. My pregnancy was very normal and the anticipated labor was supposed to be the same. It was my first long waited pregnancy and I did everything possible for my baby to be healthy. When I was around 36 weeks pregnant, around 1:00am I arrived to the hospital with contractions. I knew that I was in full labor because my contractions were 2-3 min apart. I requested epidural right away, they prepared me but the wait for the anesthesiologist took 2 hours. Obviously, it was too late. At 3:15, I was fully dilated with all of the medical personnel ready to assist me with pushing and welcoming my baby. On the fourth contraction, when the head of the baby was visible, someone ran into the room to get my doctors assistance for another patient. ABSOLUTELY EVERYONE ran out of the room leaving me with contractions and urge to push. I was abandoned by medical staff as I was pushing my crowning baby out. Their negligent act endangered my baby and me. My husband was in shock, ran out after them begging them to come back. I was in so much pain and terrified that my baby would fall on the floor, and no one would be there to catch him. As a result, the repercussions of their act ended detrimental. My husband returned without help. In the meantime, my strong urge to push was only getting stronger which led to the beginning of my tearing. When the medical team returned, without any examination of the changes, they took my legs and started pushing on my stomach, making me tear to the 4th degree. They extend through the anal sphincter and into the mucous membrane that lines the rectum.  In a few seconds my baby flew out of me and the doctor caught him in the air. My baby was very small, only 5,6lbs, which makes it impossible to injure the mother with a weight this small if proper help was administered during labor. Immediately, they told me that surgery under anesthesia will be performed and any future children would be c section only. After I was discharged, the stitches started to fall apart. The wound became dangerously infected. I did not trust Mercy, so I went to Sutter Roseville. When they examined me, they were shocked about my story and to see how my recoverywas failing. After a few checkups with my obgyn who is affiliated with Mercy, I was promised that everything will heal and that I just need time and patience. A year and a half passed, the suffering and pain continue. On January 2018, after many tests I was informed that I need full reconstructive surgery. I am in constant pain because I have severe nerve damage. Pain episodes return me to the emergency room for intensive pain management. I’m constantly on pain killers. Because of the negligence of Mercy San Juan, I became disabled. Because of my immobility, the impact on my husband and family cannot be understated. I’m terrified of my bathroom trips, every sneeze or cough bring me fear. Any of these things could lead to rupture and emergency intervention. We tried talking with the hospital, I begged them to operate me, but they don’t want to be accountable for their negligence. However, they recognized that medical personnel left me alone. The only answer I get from them “We will not be talking to you without an attorney”. I asked to investigate my case, and they assured me they would, but it never happened. They consulted their own obgyn who expressed their own opinion, obviously to protect themselves. No investigation was performed. Many attorneys that I spoke to refused to take my case. Their response was “we can only protect a child, it’s almost impossible to protect mother” I only have one option now, and it’s to ask for your help. With your help justice can be served, and I will finally be able to have reconstructive surgery. My life can get to normal, and I can enjoy motherhood fully, without fear and pain. Only with your help, we can protect mother’s rights during childbirth.

Kristina Kalmykov-Oselska
10,201 supporters
Petitioning World Health Organization, Centers for Disease Control and Prevention, Donald J. Trump, United States Department of Health and Human Services, President of the United States, American Red Cross, Un...

Bring back DRACO antiviral against Coronavirus disease (COVID-19)

DRACO (double-stranded RNA activated caspase oligomerizer) is a group of experimental antiviral drugs formerly under development at the Massachusetts Institute of Technology. In cell culture, DRACO was reported to have broad-spectrum efficacy against many infectious viruses, including dengue flavivirus, Amapari and Tacaribe arenavirus, Guama bunyavirus, H1N1 influenza and rhinovirus, and was additionally found effective against influenza in vivo in weanling mice. It was reported to induce rapid apoptosis selectively in virus-infected mammalian cells, while leaving uninfected cells unharmed. As of January 2014, work had moved to Draper Laboratory for further testing and development; "the team looks forward to larger scale animal trials and clinical human trials within a decade or less". Dr. Todd Rider presented at the SENS Foundation's SENS6 conference. He left the Draper Laboratory in May 2015 and started a crowdfunding campaign at Indiegogo to raise funds to test the drugs against the herpesvirus and retrovirus families. In total it was predicted that $500,000 per year for 4 years would be needed to optimise and demonstrate DRACOs against clinically relevant viruses, however, two crowdfunding campaigns for $90,000 both failed to reach their target in 2016. In 2015, an independent research group reported to have successfully observed antiviral activity against the porcine reproductive and respiratory syndrome virus (PRRSV) using DRACOs in vitro. As of December 2015, research related to DRACOs had ground to a halt due to a lack of funding. The Mechanism of DRACO is that it is selective for virus-infected cells. Differentiation between infected and healthy cells is made primarily via the length and type of RNA transcription helices present within the cell. Most viruses produce long dsRNA helices during transcription and replication. In contrast, uninfected mammalian cells generally produce dsRNA helices of fewer than 24 base pairs during transcription. Cell death is effected via one of the last steps in the apoptosis pathway in which complexes containing intracellular apoptosis signalling molecules simultaneously bind multiple procaspases. The procaspases transactivate via cleavage, activate additional caspases in the cascade, and cleave a variety of cellular proteins, thereby killing the cell. I believe that since a vaccine for the Coronavirus is a year and a half away, we should use this opportunity to harness the DRACO antiviral as a weapon against the Coronavirus! 

Jason Winn
5,025 supporters
Petitioning Total Health Care, United States Department of Health and Human Services, United Healthcare, Health Net, LifePoint Hospitals, Swiss Medical Group, The Department for Health and Social Care, Cardina...

Improve communication skills in healthcare practices to avoid disparities in care delivery

Disparities in Healthcare delivery systems are sometimes evident due to problems with communication and trust development between healthcare providers and patients. This is most evident in the various communities where  many underlying anxieties can manifest as attitudes and other behaviors that could impede efforts for trust development. Healthcare providers must master the use of soft skills of strategic compassionate communication to gain patients trust and thus improve patient compliance and overall care delivery. There are skills to address unconscious biases and limit its effect on care delivery. I am a family nurse practitioner and have studied patient behaviors for close to 30 years. In 2013, I became a patient following a surgical procedure. Having knowledge of both experiences exposed me to the numerous anxieties patients experience and how healthcare providers can engage strategically to improve trust for various patients attitudes/emotions  eg. angry, dependent, opinionated, suspicious, talkative, overwhelmed etc. I published a books as a teaching resource and also developed accredited online courses. These skills will help improve patient trust and engagement and reduce care delivery disparities especially present in underserved communities eg . the noted  increase in COVID19 fatalities in African American communities. I am hopeful that these resources can be introduced in nursing/medical schools as part of educational curriculum. It can also be used in healthcare establishments for staff training on cultural care practices.  My website is www.ptdrsimpletips.com

Nonye Aghanya
1,826 supporters
Petitioning The Entire World, Nations, humans, EVERYBODY, Council of the European Union, European Parliament, United Nations Environment Program, Eric Swalwell, Unione Europea, Environmental Protection Agency,...

Responsibility of the China Government in spreading Corona Virus over the world

To the people of the entire world! We have to stand together against the consumption of the wild life animals in China! In 2002, SARS-COV virus initiated in China and spread to 26 countries and attacked 8000 persons, and the reason behind it was the consumption of the wild life animals! In 2007, scientists alerted China government about the danger seriousness of the Chinese food that uses bats, rats, snakes, scorpions, ..etc and that the Chinese local foods have to be changed and controlled, otherwise we will have another health disaster. In 2019, SARS-COV2 - Corona Virus - Covid 19 attacked the entire world for the same previous reason!  In this time, under corona virus pandemic, we need to work hand in hand to stop the other possible coming pandemic! We need to point out to the source of the current pandemic, China, and to criminalize its government as it does not take any serious actions in forbidding the consumption of the wild life animals. We need to save all the nations, including for sure the Chinese people as they are also victims of that irresponsible government! China government have to declare clearly that is the one and only responsible of this pandemic and it has to take real actions against the production and consumption of the wild life animals, as a food, those spreading unknown viruses to the human. Also China government has to compensate the families everywhere in the world for their losses of the beloved ones, lost jobs, and all the other economical consequences. Kindly let us work together to save our people! It is everybody's responsibility.  

Samed Mohammad
1,285 supporters
My mom has terminal cancer, don't turn your back on her

Dear Mr. Oberg: We would first like to share that our thoughts and prayers are with your mother and her family during this difficult time. The unfortunate circumstances under which you were informed that services were denied are unclear, as they did not originate from Total Health Care. As stated in recent discussions with you, we want to emphasize that Total Health Care has NOT DENIED OR DELAYED TREATMENT for your mother. Because this is a public venue, we are not able to discuss specifics regarding your mother’s care, as this would violate her privacy rights. We have spoken with providers involved in her care who confirm that they have no record of denied or delayed care for your mother by Total Health Care. Our process for issuing denials is to send written notification to the member and provider involved, along with a reason for the denial and their appeal rights. This notice was not sent because care was not denied. We want to assure you that the care of our members is our top priority. To that end, we would like to offer a nurse care navigator to assist you with coordinating care for your mother. At Total Health Care, we make every effort to coordinate and facilitate the best care available with our talented network of providers. We have been a long-standing Managed Care Organization in the community, one of the oldest in metro-Detroit. Our goal is to continue to deliver on our promise of being “Totally There” for our members. All the best, Total Health Care

7 years ago