Decision Maker

Etsy

Etsy is a marketplace where people around the world connect to buy and sell unique goods. Our mission is to re-imagine commerce in ways that build a more fulfilling and lasting world.


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Petitioning Etsy

Stop the sale of real seahorses on Etsy

Etsy has been found to allow the sale of real seahorses in jewellery and other trinkets.  Seahorses dead or alive, whole or part thereof and even in antique items can't be legally sold, and yet they can be found for sale online. These creatures are protected under Appendix II of CITES. CITES (the Convention on International Trade in Endangered Species of Wild Fauna and Flora) is an international agreement between governments. Its aim is to ensure that international trade in specimens of wild animals and plants does not threaten their survival.  Millions and millions of seahorses are killed every year for fashion accessories, trinkets and Chinese medicine.  It is projected that in 30 years seahorses will be extinct. It is a legal requirement to be able to prove that the seahorses are harvested from a sustainable source (even though any harvesting of seahorses is morally wrong, whether sustainable or not).  However, enquiries to date by The Seahorse Trust have shown that many sellers on Etsy are in contravention of CITES and legally should not be trading in seahorses and, if they do, they are actually required to have a CITES II certificate to accompany the object.   If they can in fact prove (and the emphasis on proof is that they have to have physical evidence if challenged by anyone) that the seahorses are from a sustainable source, then they can trade but if they cannot  then it is illegal and as Etsy are the host they are also breaking the law as they are providing a platform and conspiring to sell a legally protected species.  However, the harvesting of seahorses whether from a sustainable source or not is morally wrong and threatens the survival of these creatures. It is also important to note that once sold the recipients are also bound by CITES as they have bought a CITES protected species. The Seahorse Trust would ask Etsy to either ban the sale of seahorse products or, at the very least to ensure legal regulations are complied with, make it a requirement for sellers of seahorse products to ask for CITES proof when ads are submitted, as part of the advertising system - the seller could scan in the CITES certificate at the same time as scanning the photos to appear in the ad.  Better should take the moral stance and ban the sale of seahorse products altogether, which Ebay have already done. By allowing the sale of real seahorse products, online marketplaces such as Etsy are condoning this trade and also contributing to the demand for seahorse products and thereby their continued killing. The Seahorse Trust - Registered charity 1086027 www.theseahorsetrust.orgwww.britishseahorsesurvey.orgFACEBOOK The Seahorse TrustTWITTER @seahorsecharity The Seahorse TrustSKYPE Seahorses12

Teresa Sinclair
54,608 supporters
Closed
Petitioning Josh Silverman, Etsy

MAKE A FUR-FREE ETSY.COM

Please Join Me in Asking Etsy's New CEO Josh Silverman to Ban The Sale of Fur and ADOPT A FUR-FREE POLICY ON ETSY.COM! Etsy is an online global marketplace focused on handmade or vintage items and craft supplies. I was shocked and deeply saddened to discover the sale of fur on such a beloved website. There is absolutely NOTHING artistic or fashionable about fur. It is horrifyingly cruel and unnecessary. - Each year more than 100 Million animals are killed for fur. Including mink, fox, coyote, sable, raccoon dog, rabbit, chinchilla and more. - 95% percent of fur comes from fur factory farms. To preserve the pelts animals are killed by cruel methods, such as gassing or anal electrocution. Also, the stress from living in tiny wire cages causes serious welfare problems, such as self-mutilation, infected wounds, and cannibalism. - Each year over 5 Million animals are caught in cruel traps. This barbaric equipment includes snares, conibear traps, and steel jaw leghold. Millions of 'non-target animals' are accidentally trapped, including dogs, cats and endangered species. - Fur is not natural but a highly chemical product. Fur trims contain formaldehyde and ethoxylates that can cause allergies, cancer and hormonal imbalance. Due to animal feed and emissions from manure the carbon footprint of fur is 28x higher than polyester. Source: www.furfreeretailer.com/why-fur-free TOGETHER, WITH YOUR SIGNATURE CLICK, WE CAN HELP MAKE ETSY.COM FUR-FREE!!Thank You for your compassion, loving kindness, and wisdom. Please consider sharing on all social media sites, exposure is vital!   Letter to ETSY CEO Josh Silverman Dear Mr. Silverman, My name is Melissa and I am reaching out to you today with love and abundant hope that you will take this moment to read my letter with openness, compassion, and true consideration. Firstly, I must begin by expressing my deepest gratitude for being a part of the Etsy online community. I have been an Etsy seller and shopper for over six years. The level of creative genius on Etsy inspires me daily and I adore connecting with my customers and fellow Etsy sellers, many with whom have spontaneously flowered into beautiful friendships! Recently, while browsing through Etsy's Search for shop supplies I was shocked and extremely saddened to see real fur being sold. I had absolutely assumed that an online global marketplace as friendly, wise, and freshly innovative as Etsy would already have a complete ban on the sale of fur, especially in year 2017. Fur is cruel and unnecessary. Did you know?- Worldwide each year more than 100 million animals are killed on fur farms after short and miserable lives in small wire mesh battery cages, only for fashion. Including mink, coyote, sable, fox, muskrat, rabbit, chinchillas, raccoon dogs and more.source: www.furfreealliance.com- 1 Billion rabbits are killed each year so that their fur can be used in clothing or for lures in fly-fishing or trim on craft items. - In China, more than 2 million cats and hundreds of thousands of dogs are bludgeoned, hanged, bled to death, and often skinned alive for their fur. - Fur farms harm the environment. One million pounds of feces are produced annually by U.S. mink farms alone. One dangerous component of this waste is nearly 1,000 tons of phosphorus, which pollutes nearby rivers and streams.- Electrocuting fur-bearing animals anally and genitally is an agonizing slaughter method used frequently to limit damage to fur.source: www.peta.org/features/nine-shocking-fur-facts Mr. Silverman, there is Nothing fashionable or artistic in harming another being. Not for any dollar amount. I am certain that countless of Etsy shoppers worldwide would truly love supporting, feel inspired by, and appreciate a kinder fur-free Etsy! As the new CEO of Etsy you have an extraordinary opportunity to help end horrific suffering by implementing a fur ban today. I do not wish to force, guilt, or judge, all I'm asking is for you to be still inside your own heart for a moment and feel what is right. Gain deeper understanding, insight, and make a choice in that truth and space. I hope that with each supportive signature this letter/petition receives on change.org is a clear definitive Yes to adopting a fur-free policy on Etsy.com. I encourage you to learn more about the fur industry by visiting The Fur Free Alliance www.furfreealliance.com and checking out an enormous list of fur-free retailers at www.furfreeretailer.com Thank you kindly for your time and attention. Yours in Compassion,Melissa Slack *In June 2017, Yoox Net-a-Porter announced it was going fur-free.      

Melissa Slack
24,512 supporters
Petitioning Etsy

ETSY! Free Shipping ISN'T FREE. Stop this campaign & support your small businesses.

Etsy, for over ten years you have been the best place to purchase handmade and vintage items on the internet. And while no one has loved every change, most changes have been acceptable or defendable. Your campaign to push sellers into offering free shipping is not. Free shipping IS NEVER FREE. If the customer is not paying for shipping, it means your small businesses must pay the cost, thousands or tens of thousands of dollars in shipping per year. Most cannot afford this - they will have increase their product price to cover the cost. This means absorbing that shipping cost when an item is returned. And the practice may price some sellers out of their market. Free shipping has a high cost.Shipping SHOULD NOT BE FREE for handmade pieces, custom work, vintage and antiques. It should not be free when the business shipping sells only 50, 100, 1,000 or 5,000 items a year. What about International sellers? What about sellers that carry heavier items? What happens to the potter? To the small furniture maker? To the seller of heavy winter coats or fragile, antique glass? These sellers will be disproportionately disadvantaged. They cannot offer even the illusion of free shipping.Etsy customers understand that they are buying from small businesses. They respect us and say they are willing to pay for shipping. Your pressures using search result algorithms, the free shipping contest, and the obvious risk of exclusion from related holiday promotions feel aggressive and abusive. Free shipping should remain an option for sellers who wish to use it, but there should be no effect on the search algorithm, or on inclusion in promotions.  Prove you are still there to support and grow the small businesses that make up what Etsy is, and remove your campaign to create a site of Free Shipping. Your small businesses deserve better.  

Julie Bergmans
11,097 supporters
Petitioning Etsy

Stop aux abus de la multinationale ETSY ! L'artisanat français est en danger.

Nous, les artisans créateurs et les fournisseurs en matériel créatif traversons depuis quelques mois une crise grave. A l'origine, la décision de la multinationale américaine ETSY de liquider brutalement 100 000 de nos boutiques en ligne sans préavis décent, ni réelle indemnité. La plupart d'entre nous accusent depuis une baisse de revenus de 80%. La multinationale ETSY fragilise aujourd'hui encore plus le secteur du fait main français en nous retirant la maigre compensation qu'elle nous avait accordée en dédommagement du lourd préjudice subi.LA MULTINATIONALE ETSY ABUSE DE SA POSITION DOMINANTE : RUPTURE BRUTALE DE RELATION COMMERCIALE ÉTABLIE ET MODIFICATION UNILATÉRALE DE CONTRAT Le 3 juillet 2017, dans un mail envoyé aux 100 000 boutiques, ETSY, première plateforme mondiale de vente de créations faites main annonce brutalement la fermeture de ALittleMarket, le leader du marché français que la multinationale américaine avait racheté 3 ans plus tôt, au 31 août 2017. On nous indique à cette occasion que "la fermeture des sites alittlemercerie.com et alittlemarket.com" va se traduire "par le transfert de [nos] boutiques vers la plateforme etsy.com".La communauté française du fait main, très choquée par cette annonce, s'est montrée réticente au transfert vers la plateforme américaine. En cause, le système de mise en ligne payant d'ETSY. Chez ALittleMarket, le vendeur ne payait que s'il vendait. La marketplace française fonctionnait sur le principe de la mise en vente gratuite et de la commission sur les ventes. Sur ETSY, le fonctionnement est différent : le vendeur paie la mise en ligne de ses annonces (0,18 € HT par annonce) en plus de la commission sur les ventes et des frais de transaction. Les fiches produits ETSY sont également soumises à une durée d'affichage de 4 mois, au-delà desquels un renouvellement (facturé 0,18 € HT) de chaque annonce est nécessaire, afin que le produit reste en vente sur la plateforme. L'annonce est par ailleurs refacturée à chaque fois que la boutique vend un exemplaire de son produit (ex: une boutique crée une fiche produit pour un tissu qu'il vend au mètre et un client lui achète 7 mètres, ETSY lui facturera au moment de l'achat 6 fois son annonce - la 1ère fois étant payée à l'avance).La direction d'ETSY nous fait alors une offre dans le but de nous inciter à transférer nos boutiques sur la plateforme américaine. Et nous donne une compensation financière à la perte de nos boutiques, sous la forme de crédits d'annonces gratuites sans limite d'utilisation dans le temps, correspondant au transfert plus 7 fois le nombre de nos annonces en cours sur nos boutiques françaises. Par exemple, si un créateur avait 200 produits en vente sur ALittleMarket, ETSY lui offrait 1400 crédits d'annonces gratuites, soit l'équivalent de 280$. Autre exemple, dans le cas d'une mercerie, si le vendeur avait 12 000 produits en circulation, ETSY lui offrait 84000 crédits d'annonces gratuites, soit l'équivalent de 16800$. C'est donc dans la panique la plus totale que nous avons quitté nos boutiques et la communauté AlittleMarket que nous aimions et que nombre d'entre nous ont accepté cette petite compensation pour s'installer sur la plateforme américaine dans le courant de l'été.Le 23 janvier 2018, nous recevons un nouvel email d'ETSY par lequel la multinationale nous informe qu'elle rompt les engagements pris et entend reprendre la compensation financière accordée en apposant a posteriori une date d'expiration à ces crédits d'annonces offerts.NOS REVENDICATIONS FACE AUX PRÉJUDICES SUBISAprès le traumatisme de la fermeture brutale d'ALittleMarket qui a plongé la plupart d'entre nous dans de grandes difficultés financières, la communauté du fait main est à nouveau dans le désarroi le plus total. Le retrait de nos crédits d'annonces au 31 décembre 2018 ne ferait qu'aggraver notre situation déjà très précaire et porter un coup supplémentaire au fait main et à l'artisanat en France. Malgré cela, il nous a été indiqué courant janvier 2018 que les mises en ligne gratuites de fiches produits qui nous avaient été accordées lors de l'annonce de la fermeture d'ALittleMarket afin de nous inciter à transférer nos boutiques sur le site etsy.com, auraient finalement une durée de vie plus courte. Ces fiches gratuites nous ont été attribuées sans limite d'utilisation dans le temps, or c'est finalement au 31 décembre 2018 qu'Etsy entend maintenant mettre un terme à son engagement. Un contrat produit ses effets entre les parties dans les conditions et limites prévues entre elles. Il est impossible de revenir sur la parole donnée et modifier unilatéralement un contrat sans l'accord de l'autre partie. Ces principes s'appliquent depuis des siècles en matière de droit des contrats, et nous ne voyons pas pourquoi des artisans ou des merciers seraient moins bien lotis que d'autres justiciables. Autrement dit, la décision d'Etsy de réduire la durée de validité des fiches produits offertes ne saurait produire ses effets sans notre accord. Aussi, nous réclamons l'application pure et simple des engagements pris par Etsy dans le courant de l'été 2017, largement relayés par emails et annonces diverses des différentes entités du groupe Etsy, et demandons le maintien de la validité des fiches produits accordées jusqu'à épuisement des crédits d'annonces. A défaut, nous demandons à ce que la valeur des fiches supprimées soit convertie en indemnisation financière au profit de chaque vendeur, au taux en vigueur au 31 décembre 2018 (0,18 € HT par fiche à ce jour). Il est pour nous inacceptable de renoncer à la contrepartie financière qui nous été accordée dans les conditions que nous connaissons. Nous ne pouvons enfin que relever les circonstances dans lesquelles la direction d'ALittleMarket nous a avertis de la fermeture de ses deux plateformes, la brutalité et la rapidité avec laquelle des années de travail ont été balayées sans prendre en compte la baisse de chiffre d'affaires que nous allions subir, la perte de notre référencement, la perte de notre communauté. En 8 semaines il nous a fallu improviser avec, pour la plupart, des conséquences financières catastrophiques et un stress important en plein congés d'été, sans aucune considération pour les personnes que nous sommes. Cette rupture brutale de notre relation commerciale établie de longue date avec la plus grande plateforme française, sans préavis décent, ni réelle compensation financière, ne peut rester en l'état. ............................................................................................................Cette pétition collective est issue de la communauté Les Marketplaces Créatives> Notre groupe d'entraide pour les vendeurs, "Vendre sur les Marketplaces Créatives (créateurs et merciers)" : www.facebook.com/groups/LesMarketplacesCreatives/ > Notre page facebook : www.facebook.com/marketplacescreatives/ > Notre site : www.marketplacescreatives.fr..............................................................................................................ILS NOUS SOUTIENNENTArtisans d'Ille et Vilaine > http://artisans-d-ille-et-vilaine.fr/Le Coin des Créations > www.lecoindescreations.comLil'Town > www.lil-town.comInstant Gestion > www.instant-gestion.fr............................................................................................................Photo : Sarah Lemonnier (http://sarahlemonnier.wifeo.com) dans son atelier. Sarah, artisan bijoutière, accuse une baisse de chiffre d'affaires de 80% depuis la fermeture de sa boutique ALittleMarket par Etsy en août 2017. 

LES MARKETPLACES CRÉATIVES
5,811 supporters
Closed
Petitioning FedEx, United States Postal Service, United Parcel Service, Amazon.com, eBay, Etsy

Support Plastic-Free Shipping & More Sustainable Alternatives

With the increased use and power of technology, people are able to communicate, share, sell, and purchase products globally. Now more than ever, we as consumers need to be conscientious of the effects of our choices. Online shopping is becoming more popular now than ever, and with this the use of shipping and delivery increases as well. Speaking as a consumer and a supporter of many online businesses, I hope these companies who provide goods and services will explore shipping alternatives that are plastic-free for the good of the environment.It is worrisome to order a small item online and see it arrive in excess plastic packaging. This was brought to my attention when a small business owner wrote about the materials used in their packaging: recycled paper tape, tissue paper, cardboard, and other forms of paper.These materials are entirely possible to be used in shipping and packaging- and they keep items just as safe, if not safer than the plastic packaging that many companies use. This will make a huge difference for our world and our environment. Every person’s garbage adds up, and as online shopping increases, our waste also increases. Shipping companies can offer these paper alternatives to their clients. Online companies that host small business owners and sellers can offer these suggestions to their users.At the end of the day, this would be the decision of the business owners themselves, but as I customer I would feel more confident in shopping at and supporting a business that offers this shipping & packaging alternative. Having an option available during checkout, offering incentives to businesses, or having sellers post this information in their description or product page would give consumers the ability to make environmentally conscious choices. This is a valuable alternative to explore and an important change to look into. This will reduce the amount of unnecessary plastic being used and being introduced into landfills and our environment. 

Sal C.
783 supporters
Closed
Petitioning Etsy

Stop Etsy from ruining the photo quality for small shops and ignoring our complaints

 We the undersigned call on Etsy to immediately improve its photo quality, and to stop ignoring the hundreds of requests and complaints that small shop owners have sent to them.  When I set up my shop on the 11th of February, I was absolutely thrilled. I had delayed the opening of the shop so I could recruit my friends to model for me - borrowing professional lights and a DSLR camera to make sure the photos were the best that they could be. It took me almost a full week to edit the images, and I was exhausted, but very proud of the work I had produced.  The next day, when I had a look at my shop, I noticed that my photos were blurry and pixelated. They looked dull and amateurish. I was absolutely devastated, and felt ashamed that the viewers I had on the day of the launch had seen such awful pictures. I immediately sent a complaint to Etsy. They replied back with a template email with suggestions to improve my photos, despite the fact that the problem was clearly with their website. I persisted, and eventually I was told that the problem was being "sent to the engineers".  That was on the 14th of February. I sell scarves (and knitwear is seasonal), and as it got closer and closer to Spring I started to panic. As a sufferer of chronic fatigue, chronic pain and mental health problems, it took a great deal of courage and energy to start a small business on my own. Those photos were my shop window - my only means of attracting customers to my shop. They represent my product, my brand, and me. I thought that Etsy was perfect for me - a caring, considerate and compassionate community where everyone was given an equal chance to succeed. I felt let down, depressed and disheartened, and my health suffered.  Eventually, a couple of days ago, Etsy directed me to a forum, where they were supposedly "updating the issue". There, I found hundreds of shop sellers saying the exact same thing - "Please fix my photos". There were stories of sellers switching to Shopify, items waiting to be listed, businesses tanking and many many sellers reporting feeling depressed, anxious and tired of waiting for Etsy to do something - when they were clearly not interested in helping any of us.  Etsy has a whole section of its Seller Handbook dedicated to Photography. Here  are two side-by-side examples from the forum of degraded photos, and here is mine.  From the forum, I learned that the issue was systemic - the photos used to be great, and now they're terrible, and there's nothing that we can do. Etsy has been closing down other threads relating to the issue and redirecting them to the forum. They posted 5 days ago saying that they had fixed the issue, but nobody yet has reported a fix. A more pessimistic theory is this: that Etsy will continue ignoring our complaints and emails until everyone gives up out of exhaustion. We cannot allow this to happen.  Etsy businesses live and die on the quality of their pictures. By drastically reducing photo quality, Etsy is damaging our sales.  We must not allow Etsy to continue sacrificing small shops in favour of more profitable ones.  Please sign to save our shops. 

Izzy Kirk
384 supporters
Ban the sale of Consecrated Hosts on Etsy

Etsy believes in creating a welcoming community for our diverse global marketplace, including all religious beliefs. However, the reselling of consecrated hosts is a violation of our policies, and we removed the 'sold out' listing as soon as it was brought to our attention. Currently, there are no listings for these items for sale. As this petition noted, items and listings are not pre-approved before they become active on the site. We rely on each seller to ensure the items they list adhere to our policies, and our specialized teams take action when we see items that violate these policies. We strongly encourage anyone who sees an item that violates our policies to submit a flag by clicking the “Report this item to Etsy” link at the bottom of the listing. Thank you for continuing to bring these prohibited items to our attention and for helping us keep Etsy an inclusive community. Sincerely, Jess Kallberg Policy Manager

4 months ago
Stop the sale of real seahorses on Etsy

At Etsy, we believe that business can be a force for good, and we are always striving to find ways to more closely align our business practices with our values. Many of our sellers also share these values, and have taken it upon themselves to make ethical choices in the running of their businesses. It is important to note that Etsy is not a traditional retailer with a curated inventory, but a marketplace comprised of 1.8 million independent sellers. We are very careful about the policies we promulgate for our platform. We consider many different and often divergent factors before coming to a decision about what is best for our community and platform. We know that even those items we allow are subject to a variety of valid and sometimes conflicting interpretations and values. Art, animal products, and historical pieces can be provocative, emotional, and divisive. There are some topics on which we may never reach a consensus as a community. Unlike many other online venues, we have just one global marketplace instead of a separate marketplace for each country. This also creates unique policy challenges, because we want to come up with a global policy that strikes the right balance for all of our buyers and sellers, as well as our broader stakeholders. Sometimes certain jurisdictions have stricter regulations than our global policies, and in those cases we rely on government agents to identify any listings that violate local laws, and we will remove them. Our policy regarding animal products on our platform is to follow international industry standards to ban endangered and threatened animal species, as outlined in the US Endangered Species Act (ESA) and the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES) Appendix I. With the help of trusted NGO partners, we proactively remove ESA and CITES Appendix I species from our marketplace. We also require that our sellers agree to our policies when they list items for sale on our site, which includes following their local laws and obtaining any necessary permits. Seahorses fall under CITES Appendix II, which means that they are not endangered, but some jurisdictions require sellers to obtain permits in order to sell them. While we do not monitor CITES Appendix II species, we will remove listings reported to us by a government agency in jurisdictions where their sale is prohibited. We are certainly empathetic to your concern about seahorses and support your advocacy, but as we are not qualified to make decisions about the classification of endangered species, we will continue to rely on the CITES Appendix I (as well as compliance with local law) in our policy enforcement. Perhaps you could lobby CITES to move seahorses to Appendix I, which would place greater restrictions on their trade, and bring them within the scope of our Prohibited Items Policy. Our policy development is an ongoing process, and we thank you for your suggestions, which we will take into consideration as we continue to develop our policies around animal products.

2 years ago
Etsy Sellers for a Fair Etsy Global Marketplace

From our earliest days, Etsy has been a global marketplace connecting buyers and sellers around the world. Etsy provides buyers with access to the work of artists and collectors from far away places. We’ve heard from many sellers that having customers from other countries gives you a unique thrill and helps drive your sales. We have no plans to change the global nature of Etsy. Products that ship to a country will always be available to buyers in that country – no matter where they’re shipped from. We also believe that it takes more than simply making products available to build a people-centered marketplace around the world. The change that we made to search in the United Kingdom and Australia made some items from shops based in those countries easier to find in search. We often hear from buyers outside of the US that they prefer items from their own countries due to factors such as lower shipping costs and customs fees. We are making it easier for buyers to find items from shops in their home countries. We’re happy to report that since we’ve made this change, we’ve seen buyers in the UK and Australia buying more, making for a positive experience for buyers and sellers in those markets. Helping buyers have a better experience ultimately helps sellers be more successful. We know that our announcement created concern for some of our sellers. We’re committed to building local marketplaces globally. With search, we want to help buyers find the right items, but we also want to support the long-term health of the marketplace. Some sellers have asked why we made this change if location filters are already available to narrow search results. We have found that very few members used location filters because they weren’t familiar with the functionality. In the future, we may test improvements to this functionality. We are not currently testing this search algorithm in other markets. Here are some steps you can take to benefit from this adjustment to search: + Learn more about the types of shops we feature on Editors’ Picks: www.etsy.com/seller-handbook/article/introducing-etsy-editors-picks... + Be sure to set your profile location: www.etsy.com/help/article/67 Set up a shipping profile to indicate where your items ship from: www.etsy.com/help/article/190 + If you’re participating as a seller in an local market, add the event to Etsy Local, or join the event if it already exists. Get more information about improvements to Etsy Local in the Seller Handbook: www.etsy.com/seller-handbook/article/improvements-to-etsy-local/245… You can read more about our global strategy here: https://www.etsy.com/seller-handbook/article/supporting-etsys-global-marketplace/34461594427 Sincerely, Nicole Vanderbilt Etsy VP, International

4 years ago
Stop Pulling Pagan Shops and Listings from your Website

At Etsy we strongly believe in freedom of thought, expression, and religion. That means all religions. Indeed, in Etsy’s diverse global marketplace, you can see a tremendous range of items celebrating virtually any religion you can think of. We are not, nor will we ever, target shops because of their religious beliefs. While Etsy is proud to be home to so many great items celebrating the faiths of the world, we do not allow services to be sold in our marketplace. This has long been the case, but we recently clarified our longstanding service policies, making it clearer that any religious or metaphysical service that promises or suggests it will effect a physical change (e.g., weight loss), medical cure, or other outcome (e.g., love, revenge) is not allowed, even if it delivers a tangible item. These rules apply equally to all religions and beliefs and are equally enforced. You can see Etsy’s full policy for services here: www.etsy.com/help/article/4524 While we continue to prohibit services, metaphysical or otherwise, it is important to note that Etsy has not banned metaphysical items nor are we considering it. Sellers may continue to sell items such as astrological charts, tarot readings, and other tangible objects, as long as they are not making a promise that the object will effect a physical change or other outcome, such as weight loss, love, or revenge. And of course, anybody who wishes to sell a qualifying handmade or vintage Pagan item is absolutely welcome on Etsy! Mark Shaw Etsy Policy

4 years ago
Etsy.com: Keep the Home Page User-Curated.

We always appreciate feedback from our community, and we appreciate your comments regarding the new homepage. We understand that it’s a big change, and want to share some of the thoughts that went into the design process. Our primary goal is to make the homepage more democratic. The homepage has been a major pain point of our community for many years. We’ve heard that more sellers would like the opportunity to have their items featured on the front page. The old experience allowed, at most, a few hundred sellers to be featured a day, while our new design will allow thousands of sellers to be featured constantly, personalized to the tastes of buyers. The new homepage will allow buyers to have very personalized shopping experiences, and to see more of the wonderful shops and items that they already love. We’ve seen very positive results so far with the personalized homepage. Buyers are already favoriting more items and shops, and they’re looking at more listings in the marketplace. We want to give as many buyers exposure to as many shops as possible before the holiday season. We understand that many teams build Treasuries together as a way of building community and of promoting your businesses—and we want to continue to give you tools to support this activity. One of the main improvements we are focused on is the development of Team Pages (https://www.etsy.com/help/article/5211). Teams can collaboratively build curated lists on Team Pages — and, like Treasuries, you can promote them together to help buyers discover your shops. Treasuries that have been created or favorited by members will appear for those members and their followers on the new personalized homepages. If you enjoy creating Treasuries together, please continue to create and promote them across all the places shoppers go for inspiration, but we encourage you to check out the Team Pages feature as well. We're always listening — please contact us at our help center with additional feedback: https://www.etsy.com/help/contact. Thanks again for the feedback, and for being part of the Etsy community. Sincerely, The Etsy Team

5 years ago
Please Acknowledge Wet Specimens As Art Not In Need Of Censorship

We appreciate your feedback about the recent changes to our Mature policies. At Etsy, it's always important to us that we find the right balance between allowing artistic expression and providing a positive member experience. The decision to restrict access to mature listings involved several discussions with stakeholders (both internally and externally), an in-depth analysis of listings and community feedback, and taking a holistic view of how these items contribute to the overall vision and mission of Etsy. The most upsetting part of our research was learning how some of the more graphic taxidermy and wet taxidermy deeply offended members of our community, many of whom are animal lovers. You may have read other change.org petitions that called for an all-out ban on all wet taxidermy on Etsy. While this may have been easier for our operations team, after much research, we ultimately concluded that taxidermy and wet specimen preservation are art and have a place on Etsy. Our goal is not to censor you or your shop, but to identify the areas that are causing concern for our members and ensure that we're providing them with the best experience as they browse the site. We appreciate suggestions for improving our products and have passed those suggestions along to our product teams. We hope this provides a little more detail into our decision and that you will continue to use Etsy under these new terms. If we are able to provide product solutions in the future, we will certainly keep you informed. We greatly appreciate your attention and feedback! Sincerely, Etsy Policy Team

5 years ago
Demand Etsy Issue A Public Statement Of Apology For Their Handling Of Pro-Rape Shirt Issue

In October of 2013, an important issue was brought to our attention: an Etsy shop that sold t-shirts promoting rape and violence against women, among other things. Although our policies already prohibited items or listings that promote, support or glorify acts of violence or harm towards self or others, we didn’t have a protocol in place to make quick decisions about immediate, permanent action. Because we are a creative community, we have always prized freedom of speech and have tried not to inject our personal values into our policies. We want Etsy to be a community where people of all backgrounds, nationalities, religions, political affiliations — even different types of humor — feel welcome. Art is incredibly subjective, and what is offensive to one is not necessarily offensive to others. We want Etsy to be a space for creative freedom. In this particular instance, however, we were confronted with a very clear-cut case of something that violated our policies, and that we found incredibly offensive and completely inconsistent with our values. It was something we don't want in our marketplace or our community, and it required immediate action. Effective since October 2013, we changed our protocol as follows in order to allow for swift, permanent action in these kinds of situations in order to better protect our community. -Shops that incite or talk about performing specific acts of violence on groups of people will be banned from our community on their first offense, and will not be offered second chances. -We continue to update our detection systems to find and remove potentially controversial listings that aren't in line with our policies. You can read more about our decision here: https://www.etsy.com/teams/7722/discussions/discuss/13254904. The intelligent and supportive reaction from our community was inspiring and educational, and we look forward to similar discussions in the future. Sincerely, Bonnie Broeren Policy Manager, Etsy

6 years ago
Stop all sales of protected animal parts in the US and abroad.

When Etsy became a Certified B Corporation in 2012, we made a commitment to lead by example with the impact our business can have on the world. That included making values-based decisions, instead of just thinking about the bottom line. One such decision started as a conversation with our community about products made from endangered animals and ivory. Etsy’s community of more than 30 million sellers and shoppers is mindful, progressive, and outspoken on issues that matter dearly to them — and in turn, to us. After internal research and planning, we took an important step towards minimizing our company’s and our community’s impact on the depletion of some of our world’s most precious natural resources. In July 2013, Etsy banned the sale of products made from endangered animals and ivory. You can read the announcement here: https://www.etsy.com/blog/news/2013/policy-update-prohibited-animal-products/. The support we received from our community about this decision was incredible, as seen here: https://www.etsy.com/teams/7722/discussions/discuss/12715475/. Thank you for being a part of the conversation! We will continue to listen and engage with our community as we strive to make more values-based decisions. Signed, Bonnie Broeren Policy Manager, Etsy

6 years ago