World of warcraft had been around for 20 years and they had humble beginnings with  caring, hands on, friendly, and HUMAN employees. Many of us have a pleasant and wholesome memory of some game master interaction we had in the early days of WoW, where they would pop up next to you in game, or whisper you in response to a ticket you submitted and they did so in a timely manner. The game masters of old would take you to GM Island if you were breaking the rules of the game and you could have a small trial,  where you could talk to the game masters and plead your case. They would hear you, talk to you, and work with you. It's an experience I'm sure we all miss and think of fondly. Now for the past several years world of warcraft has completely divided game masters and the player base and created every type of obstacle they could to stop and hinder the player base from contacting a real person in the blizzard game master department. If you submit a ticket,  it will be 5 or more days until you receive a response and that response will be completely auto general by AI or a copy and paste generic message that is most of the time entirety unhelpful and irrelevant and void of any useful information to help you. Mass reporting has become a huge problem within the game as well and is a feature that is well known and well abused, with blizzard throwing out auto bans on a daily basis , then refusing to do an internal investigation when appealed and also refusing to provide details, screenshots, or transcripts of claimed infraction to the alleged individual. Blizzard entertainment has completely lost touch with their player base and this petition is for all of us who are tired of the asinine way blizzard treats their product consumers