Xero receives hundreds of complaints about not providing a phone service for people to be able to solve their software issues quickly.

If you believe customers are entitled to fair and reasonable support, please support this petition.

Here are typical requests to Xero by frustrated customers:-

"this one thing i find zero frustrating at least MYOB have a 24/7 phone support"

 "...you need to listen to your partners & customers who are asking for better support including telephone support."

"I would happily pay a fee for a telephone helpline."

 "...and find it frustrating that they are unable to get back to me within a reasonable time frame. Personal contact is necessary..."

"No phone support is bullshit, frankly."

"I too am frustrated by the lack of immediate telephone support."

"Xero's customer service is absolutely appalling"