Dan Mattrick’s response

Dear Shawn,

Thank you for your note to Don Mattrick on this, I am his Chief of Staff and he asked that I respond to your concerns.

While there is a lot of speculation online about how the system will work, we have not yet shared many of the details on Xbox One.

Please be assured that we will take a customer centric approach to how we build the system and here is a list of some top Q&A that might be helpful: http://news.xbox.com/2013/05/qa

In the meantime, I hope you will watch the news as we share more details over the coming weeks and at E3.

Thanks again for taking the time to send us your feedback.

Best,
Aaron