Dear Google and Pixel Watch Team,

We, the loyal users and owners of the first-generation Google Pixel Watch, are asking you to review the update and support policy for this device.

We purchased the Pixel Watch (1st generation) as a premium product that showcases the best of Wear OS and the Google ecosystem. Unfortunately, the current support schedule raises serious concerns about the viability and longevity of the device.

We insist on two key requirements:

1. Providing Wear OS 6 Update for Pixel Watch (1st Gen)

While Pixel Watch 1 and 2 share the same software platform, there are concerns that the first generation will not receive a significant update to Wear OS 6. This is unacceptable because:

Technical Capability: The Pixel Watch (1st Gen) hardware is powerful enough to fully support all the new features and improvements in Wear OS 6.

Fairness for Users: Limiting support to new models only creates the impression of artificial obsolescence, which is contrary to the principles of a sustainable and customer-centric company.

We demand that Pixel Watch (1st Gen) receive an official update to Wear OS 6 to ensure stability, security, and access to the latest features.

2. Continued Support and Security Updates

We request that the Pixel Watch (1st Gen) receive an official software support and security update period for a period comparable to other Pixel devices. Short support periods undermine trust in the Pixel line and make consumers think twice before purchasing your products.

Providing these updates will not only increase customer satisfaction, but also demonstrate your commitment to the quality and long-term value that all Google Pixel-branded devices should deliver.

We ask Google to listen to its community and give Pixel Watch (1st Gen) the support it deserves.