What is an Authorized Retailer? Verizon Wireless Authorized Retailers earn a commission, co-op accruals and account maintenance fees for the activation of customers on Verizon Wireless calling plans according to their agency agreements. Verizon Wireless performs all billing, collections and customer service for the Verizon Wireless customers activated by the Authorized Retailer. Authorized Retailers identify themselves as Authorized Retailers of Verizon Wireless and use Verizon Wireless trademarks in accordance with their agency agreement. The Verizon Wireless Indirect Channel vision is to have strategic alliances with Authorized Retailers by having a finite number of locations that are strategically placed within the market place.