Working at Smashburger in DEN airport has always been demanding, but lately, it's been overwhelming and unsustainable. As servers and bartenders, we face constant understaffing, and our vacation requests are continually denied, often leading to grievances and dissatisfaction among the team. This exhaustion and burnout not only affect us but also impact the quality of service we can provide to travelers passing through our restaurant.

The core issue lies in the absence of effective relief lines for the staff. Relief lines are essential to ensure that when one of us needs a break or time off, someone else is already trained and ready to step in. Unfortunately, this mechanism is missing at Smashburger DEN, resulting in immense pressure on the current staff, who end up working extra shifts without a chance to recover adequately.

Statistics show that adequate staffing and fair scheduling lead to improved employee satisfaction and better service outcomes. In a high-traffic environment like Denver International Airport, maintaining a happy, healthy workforce is crucial for both employers and customers. An efficient relief line system would allow employees to take the necessary time off, come back refreshed, and serve our customers better.

SSP America, as the operator, has the responsibility to ensure that all employees are supported and that their grievances are addressed promptly. By putting relief lines into place, we will not only improve the working conditions for our team but also enhance the customer experience by providing consistent and high-quality service.

We urge SSP America to take immediate action by establishing a well-organized relief line system at Smashburger DEN. It's time for change to ensure a respectful, fair, and supportive work environment for everyone. We appeal to all stakeholders and concerned individuals to support this initiative.

Please sign this petition to show your support for creating relief lines at Smashburger DEN.