Stop Using Surge Pricing To Loot Your Customers #StopSurge

The Issue

Uber claims surge pricing is for the customer’s benefit, to ensure that they have cabs.

A cab driver ended my friend’s trip halfway through when he asked to wait for couple of minutes. He had just stepped out to get some cash from an ATM. The cab driver asked him to rebook… this time with 2.6x surge pricing.  

Uber claims that it uses surge pricing when there is a shortage of cabs.

I had more than 8 Uber cabs available around me and still had to pay 3.8x surge pricing (Which could be clearly seen in the screenshots)

Uber claims surge pricing attracts more drivers during peak hours.

I had to pay 1.5x surge pricing on a Wednesday afternoon; clearly not peak hour timings.

Sign my petition to stop this rampant looting!

Surge pricing money does not necessarily go to the drivers. In many cities, it goes straight into Uber’s pocket as claimed by many drivers

Uber provides peak-hour incentives to its drivers to lure them away from Ola. Uber then makes this money back by overcharging its customers 3x, 4x and even 7x times the cab fare.

Uber is a great convenience and has transformed how we travel. But they have to stop taking advantage of customers who rely on them.

Sign my petition and share it with all your friends and family who use Uber. If we all speak up together, we can get Uber to respond and regulate their surge pricing.

avatar of the starter
Nitish ParnamiPetition Starter
This petition had 63,188 supporters

The Issue

Uber claims surge pricing is for the customer’s benefit, to ensure that they have cabs.

A cab driver ended my friend’s trip halfway through when he asked to wait for couple of minutes. He had just stepped out to get some cash from an ATM. The cab driver asked him to rebook… this time with 2.6x surge pricing.  

Uber claims that it uses surge pricing when there is a shortage of cabs.

I had more than 8 Uber cabs available around me and still had to pay 3.8x surge pricing (Which could be clearly seen in the screenshots)

Uber claims surge pricing attracts more drivers during peak hours.

I had to pay 1.5x surge pricing on a Wednesday afternoon; clearly not peak hour timings.

Sign my petition to stop this rampant looting!

Surge pricing money does not necessarily go to the drivers. In many cities, it goes straight into Uber’s pocket as claimed by many drivers

Uber provides peak-hour incentives to its drivers to lure them away from Ola. Uber then makes this money back by overcharging its customers 3x, 4x and even 7x times the cab fare.

Uber is a great convenience and has transformed how we travel. But they have to stop taking advantage of customers who rely on them.

Sign my petition and share it with all your friends and family who use Uber. If we all speak up together, we can get Uber to respond and regulate their surge pricing.

avatar of the starter
Nitish ParnamiPetition Starter

The Decision Makers

Travis Kalanick
Travis Kalanick
CEO, Uber
Amit Jain
Amit Jain
Head of Operations, Uber India

Petition Updates

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Petition created on 11 December 2015