Admittedly, Uber is a nice and affordable transit service. However, they are notorious for refusing to have a zero tolerance policy regarding service animals. Being a little more casual than conventional public transit, it keeps things affordable, but having no regulations is no excuse. Uber does not have any regulations regarding service animals such as guide-dogs. So, if some unaccepting driver had a problem with there being a dog in his car along with the passenger, the driver could kick them to the curb and ditch them, but since there's no policy that prohibits that, the driver can get away with doing just that. And worse yet, they do not allow customers to report complaints of such abuse. Now that, is a major problem because Guide-dot users are instantly shied away from the service, and as for everyone else, I don't know about the rest of y'all but I won't bother to use it because I do not wish to support a company who refuses to create a zero tolerance policy regarding service animals, and is clearly trying to defend itself in an ADA lawsuit by not allowing users to report such abuse. People who are abused in such a way have the full right to at least make a formal complaint against it. Uber's competitor, Lift, while being a bit more expensive and a little less convenient on that front, prides itself in being a much more friendly transit service. If a Lift driver, ditches one single passenger, and one dog, on one ride, they are ousted immediately without question. Why isn't Uber doing that? Sadly, as time goes on, corperations care more about growth, money, and domination, and the compassion is slowly dying. It's time for a change. Uber is, as far as people with disabilities and service animals are concerned, the worst transit service as of now. Having regulations is even more important when it comes to disabilities, let's take an example of me in this case, being completely, utterly and absolutely visually disadvantaged (blind). Life as a blind person is all about trust, and even more so when it comes to travel because we really don't always have n idea what's in front of us until we get there. Sure, we could always have some information handy, but even if we told Uber drivers the directions, they could totally fake it and, let's say I wanted to go to Wolmart, they dropped me off at a 7:11 instead and I wouldn't even know. Sure, I don't have a guide-dog, but no telling if some unregulated Uber drivers are simply against the personal with a disability in general? They could find a way to show it. And all this because Uber simply won't change a policy? Again, where's the compassion? Crushed beneeth Uber's boots, as far as Uber as a service goes. We shouldn't have to feel paranoid and unsafe while in the passenger seat of a transit car. As Sendero Group says, "It's better to travel hopefully than to arrive." This applies to both controlled, independent travel as well as public transit. And simply saying, "Just use conventional means," is not an excuse either. We may be disabled, but what if we're also poor because of living in a not so financially successful part of the world? As y'all know, taxies don't go for cheep, and costs add up for sure. Cta's reduced fair is fine, but again, costs still add up and it's not dirt cheep, it's not available everywhere, and where it's availabel, it's a lot of work to prove your disability, and to verify it a few years down the road, since it requires reverification every now and then. Uber's refusing to regulate things excludes the disabled from the right to affordability that everyone else gets with no hassle. They are clearly agents of discrimination. I understand if a driver is alergic to dogs or whatnot, that's a valid reason to tell someone they can't drive them, but, while I have nothing against people who are, Uber shouldn't've hired anyone who's alergic in the first place. Uber, who is, or should be, an all-people-serving service, should know better than to hire people that, due to their own limitations, set restrictions on disabled people. Starting a petition on change.org I feel is the best way to hold our ground against this discrimination together, and to let uber.com know, it's time for a change. We're in the war against discrimination of all kinds together, and we're fighting for fair treatment. I do believe with confidence, that through public protest, a revamping of the ADA, and other things not really listed here, it can happen. We have a voice, so, be bold and be strong, people!