Help U2.com subscribers and genuine fans get access to tickets bought by scalpers

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Many U2.com subscribers and verified fans were unable to buy the tickets they wanted for the upcoming U2 Experience and Innocence Tour shows during the U2 fan club presale events or in the verified fan “presales”. In spite of this lack of tickets, there were, and still are, many tickets available on reseller websites such as Stubhub for inflated prices. These tickets appeared for purchase immediately after the first U2 fan club presale began.

In advance of the ticket sales both U2 and Live Nation proclaimed that the new Verified Fan sale process was to keep tickets in the hands of fans and decrease scalping. This was declared on the U2.com website, directly copied here:

“In a new development designed to keep tickets out of the hands of scalpers and bots, North American tickets will be sold through Verified Fan. Verified Fan is an algorithm that attempts to identify professional resellers and exclude them from presale opportunities to help ensure real fans get tickets, including U2.com Subscribers.”

This led fans to believe that both U2 and Live Nation were doing everything in their power to keep tickets out of the hands of scalpers and put tickets in the hands of fans.

We are aware that major artists such as Ed Sheeran and Eric Church have cancelled tickets purchased by scalpers and touts and released them back to real fans (see: http://www.telegraph.co.uk/music/news/ed-sheeran-takes-ticket-touts-cancels-10000-gig-tickets-sold

https://www.cbsnews.com/news/eric-church-cancels-25000-scalped-tickets-releases-them-back-to-public/

We believe that other world class artists, such as U2, can also make this happen. As loyal fans of U2, we are pleading with U2 and Live Nation to stand behind their advertised promise and cancel tickets on reseller sites such as Stubhub and make these tickets available to genuine fans and U2.com subscribers.

Signed by Loyal U2 Fans

 

 



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