Opal default fare (no tap off) to count as a journey.

The issue

This petition is for Transport NSW to count no tap off default fares towards transfers and weekly rewards.

 

From Transport NSW FAQ:

  • If you do not either tap on or off correctly, the system will assume you travelled the furthest distance provided by the service you were on. You will be charged the default fare. The default fare is the highest fare for that service, based on your Opal card type.

It also says:

  • If you tap on at the beginning and then forget to tap off at the end of your trip, you will be charged the default fare for an incomplete trip.

    Incomplete trips are not counted towards the Weekly Travel Reward on your Opal card.

In addition to a default fare, not tapping off also does not count towards transfers. So a journey with transfers would cost twice as much as it should, if the passenger is not able to tap off during the transfer.

This petition had 58 supporters

The issue

This petition is for Transport NSW to count no tap off default fares towards transfers and weekly rewards.

 

From Transport NSW FAQ:

  • If you do not either tap on or off correctly, the system will assume you travelled the furthest distance provided by the service you were on. You will be charged the default fare. The default fare is the highest fare for that service, based on your Opal card type.

It also says:

  • If you tap on at the beginning and then forget to tap off at the end of your trip, you will be charged the default fare for an incomplete trip.

    Incomplete trips are not counted towards the Weekly Travel Reward on your Opal card.

In addition to a default fare, not tapping off also does not count towards transfers. So a journey with transfers would cost twice as much as it should, if the passenger is not able to tap off during the transfer.

Petition Closed

This petition had 58 supporters

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Petition created on 11 May 2019