Petition updateEliminate bad banking practice in New ZealandThe hammer falls
Simon O'NeillOwhango, New Zealand
Nov 28, 2018

My apologies for the lack of updates...my plan was to be banging them out every couple of days but there is just too much else to do...

At the last minute (an hour before when people were already arriving), ANZ cancelled the auction of my home that was scheduled for 11AM on 8 November. I thought I now had some sort of respite to encourage ANZ and the Banking Ombudsman to do the right thing. 

Instead, a week later, I learned - almost by accident - that ANZ was now selling my home by tender, offers closing at 4PM tomorrow afternoon. Until I raised my concerns with Harcourts head office, there was no visible marketing for this tender and it still took a week (i.e. half the tender period) for a sign to go on the fence. Not ONE word from ANZ. In all honesty, I do not believe that I was meant to know about the tender until it was all over.

Ironically, on the same day, the Financial Markets Authority and the Reserve Bank released another highly critical report on banking conduct in New Zealand, this time on banks' incentive programmes.

This is pure and vindictive spite on ANZ's behalf. It cancelled the auction because it was uncomfortable with the line of questioning from 1 News the day before the auction. If ANZ sincerely thought it was in the right over all this, it would have stayed its course with the auction, or rescheduled it once it had its act (or something) together. Instead, it is trying to skulk through a tender to specifically avoid the media attention that will expose its dirty laundry (or a portion of it) to the cleansing light of day...

I mentioned the Banking Ombudsman. When you get right down to it, you might say that ANZ has just been doing what banks do. That might explain, although not make it any less liable or accountable, for its original reckless lending, its scant disregard for the Code of Banking Practice, or its lies and disinformation since I first raised my concerns FIVE years ago. It is the abject failure of the Office of the Banking Ombudsman, the apparent watchdog over banking conduct, that has allowed this situation to arise.

The linked post has some questions for the Banking Ombudsman and the chair of the Banking Ombudsman board. There are also the relevant email addresses if you would like to ask those questions too...

ANZ, naively, probably thinks that all this will be over come 4PM tomorrow afternoon. Nothing is further from reality... this fight goes on until ANZ is held accountable...and makes it right...

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