Allow my Thai wife of 22 years, and mother of our 2 British Children, to reside in UK.

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I am British, born and bred. I have served in Her Majesty's forces. I work for a British Company and am paid in the UK.
On the 18th of May 2014 my wife of 22 years was refused a visa to settle in the UK. I have worked in Saudi Arabia since 1989 on the biggest contract the British Government has ever had. I work for BAE System, previously British Aerospace. In 1990 I met my wife to be in Thailand. We married in Sept 1992 and had our first child in September 1993. She moved to Saudi in December 1993. We have lived together ever since. In 2000 we had another child. The oldest child now lives in the UK and is currently in University. Our youngest is in year 9. We decided to return to the UK so that our youngest can start school to study GCSE's in the UK.
When we submitted the paperwork at the VFS Global office (the agency that I have to use) I asked what paperwork I was required to give as the web site is not very helpful. "It is up to you." I was told.
One of the reasons given for the refusal was that the British Embassy in Riyadh does not believe we are living together even though they had her passport with the Saudi residence visa in it.
There was no document the Embassy wanted that I did not have. They chose not to contact me to ask for the documents. I was not allowed to contact them at any point. They just chose not to issue a visa (which, by the way, cost me £1200). This money is non refundable.
I appreciate that there are many foreign nationals moving to the UK, but we have been married 22 years with 2 British children.
Is splitting my family up against my Human Rights? I believe it is. Our children do not speak Thai, my youngest has Autism. She will now have start school in the UK without her mother while I try to resolve this? Thank you for reading this.

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