For many years, B'Lou Crabbe and Shadow have greeted, entertained and warmed the hearts of countless DVC members and guests at Disney's Hilton Head Island Resort. From B'Lou's masterful storytelling and fiddling, to Shadow's loving tail wags and belly rubs, these two cast members transcend their official roles and have become indelibly linked with the resort in the minds of any guests who have had the pleasure to stay there.

Part of the reason for staying at a Disney resort is the unique experience of being able to step into a story. While all cast members contribute to this, some are so integral to the process that the story cannot go on without them. This is the role that both B'Lou Crabbe and Shadow occupy in the Disney's Hilton Head Island Resort story. Their mere presence is part of what makes the resort into what it is. 

Through various daily appearances and events, B'Lou has introduced countless DVC members and guests to the rich cultural history and traditions of the Low Country, as well as explaining the history of the resort itself. Shadow's regular appearances are just as popular as any other Disney character meet-and-greets, proving that she has definitively attained Disney celebrity status. 

Disney has recently made the heartbreaking and inexplicable decision to end the presence of B'Lou Crabbe and Shadow at DHHIR. While Shadow's name and likeness are found all over the resort as well as on countless merchandise, and B'Lou's events occupy prime space in the daily schedule, Disney has removed them from the resort experience. The fact that no explanation for this has been given to the thousands of DHHIR DVC members and guests amounts to a slap in the face. It is impossible to know how such beloved cast members can simply be "cancelled" while still expecting members and guests to spend their hard earned money on what has now become an inferior product. 

Disney, as the master of creating and telling stories, please reconsider your decision to cancel B'Lou Crabbe and Shadow at DHHIR. Do not let this be how the story ends.

Please take the time to join our B’Lou Crabbe & Shadow Fan Page on Facebook for more updates at: https://www.facebook.com/groups/Shadowandblou/