THE ERAS TOUR CANADA - Ticketmaster Policies MUST Change

The Issue

Taylor Swift has announced 6 shows for the North American leg of The Eras Tour in Toronto, Canada for November 2024.

Presale codes have gone out, using the “verified fan” registration process through Ticketmaster, however tickets are immediately being priced with dynamic pricing and being purchased for resale on third party ticket websites and social media for astronomical pricing. This has happened with several other artist shows - people who had never planned on attending an event are using the “verified fan” process to resell tickets. This means that less fans are given a fair opportunity to purchase the presale tickets, as more resellers than fans are getting through the “verified fan” process and purchasing the max limit of tickets to resell at a much higher cost. This can also be said for tickets sold in presale for the additional shows of the North American leg. 

With already limited Canadian dates, I urge you to sign this petition in the hopes of bringing this to our governments attention, Taylor Nation’s attention and Ticketmaster’s attention. 

Fans currently don’t stand a chance at seeing their favourite artist, Taylor Swift, perform for a once in a lifetime show. Fans are tired, hurt, frustrated and disappointed. We want to be able to support Taylor but feel like we have had our voices and opportunities taken away from us.  She has taught us to be brave and stand up for ourselves, so now we are. 

Ticketmaster works with third party resale sites and should be held accountable. Please sign this petition to show your support and share it with your friends, family, government, Taylor Nation and Ticketmaster.  

You can also take action by filing a complaint about these ticket sale practices by contacting Consumer Protection Ontario (for the Toronto shows). Demand change for Ticketmaster’s resale policies and for laws to be implemented to cap resale prices at 50% above the original face value. 

Contact Consumer Protection Ontario:

https://www.ontario.ca/page/buying-tickets-events-ontario#section-4 

Email: consumer@ontario.ca

Phone: (from Monday to Friday, 8:30 a.m. to 5:00 p.m.)

416-326-8800 (Toronto area)

TTY:416-229-6086 (Toronto area) or 1-877-666-6545 (toll free)

17,820

The Issue

Taylor Swift has announced 6 shows for the North American leg of The Eras Tour in Toronto, Canada for November 2024.

Presale codes have gone out, using the “verified fan” registration process through Ticketmaster, however tickets are immediately being priced with dynamic pricing and being purchased for resale on third party ticket websites and social media for astronomical pricing. This has happened with several other artist shows - people who had never planned on attending an event are using the “verified fan” process to resell tickets. This means that less fans are given a fair opportunity to purchase the presale tickets, as more resellers than fans are getting through the “verified fan” process and purchasing the max limit of tickets to resell at a much higher cost. This can also be said for tickets sold in presale for the additional shows of the North American leg. 

With already limited Canadian dates, I urge you to sign this petition in the hopes of bringing this to our governments attention, Taylor Nation’s attention and Ticketmaster’s attention. 

Fans currently don’t stand a chance at seeing their favourite artist, Taylor Swift, perform for a once in a lifetime show. Fans are tired, hurt, frustrated and disappointed. We want to be able to support Taylor but feel like we have had our voices and opportunities taken away from us.  She has taught us to be brave and stand up for ourselves, so now we are. 

Ticketmaster works with third party resale sites and should be held accountable. Please sign this petition to show your support and share it with your friends, family, government, Taylor Nation and Ticketmaster.  

You can also take action by filing a complaint about these ticket sale practices by contacting Consumer Protection Ontario (for the Toronto shows). Demand change for Ticketmaster’s resale policies and for laws to be implemented to cap resale prices at 50% above the original face value. 

Contact Consumer Protection Ontario:

https://www.ontario.ca/page/buying-tickets-events-ontario#section-4 

Email: consumer@ontario.ca

Phone: (from Monday to Friday, 8:30 a.m. to 5:00 p.m.)

416-326-8800 (Toronto area)

TTY:416-229-6086 (Toronto area) or 1-877-666-6545 (toll free)

The Decision Makers

Justin Trudeau
Prime Minister of Canada/Premier ministre du Canada
Consumer Protection Ontario
Consumer Protection Ontario
Government of Ontario
Ticketmaster
Ticketmaster
Ticketmaster Canada

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Petition created on August 10, 2023