Coronavirus in Florida latest: More Hillsborough deaths, pricey unemployment fix

"The effort to improve Florida’s broken unemployment has been expensive. The state in the last few weeks signed two contracts totaling nearly $100 million to bring on people to answer calls flooding the system." ... so, has anyone seen any improvement when you call the DEO line at 800-204-2418? I have been call everyday since March 17 and still have not spoken to a live person yet. How much more money are we going to throw at the peoblem which is the DEO ?