Telstra's multiple outages over the last few months on their mobile network have not just caused inconvenience to their customers. Hundreds of thousands (if not millions) of customers have lost money from failed business calls, lost opportunities from being unable to take calls from prospective employers, been unable to contact sick and dying family and friends, worried parents being able to keep in touch with their children, as well as any interruptions to our nations emergency services who use Telstra mobile voice and data services for mobile phone communications, mobile data terminals, laptops and handheld devices for mapping, vital information sharing and research to keep us all safe from harm.

Giving us free data was a novelty the first time. Now it it just a cop out. Give us what we really want. A month of our mobile services for free for Post Paid customers, and a free month for Pre Paid customers.

Most if not all of us get plenty of data in the packages we pay good money for, both pre and post paid. It is not more data (and possibly the congestion and slow speeds to go with it) that we want and would find useful. The money that we pay you month after month, for a service which often has issues for one reason or another somewhere along the line, would be of more benefit to the people of Australia. 

It wasn't just data we couldn't use. There are plenty of people paying high amounts of money for your coverage and (supposed) reliability, as well as those that have no choice of mobile carrier because of where they live. 

Show us that you care about us, and not the bottom line. Treat us as people, not account numbers.