My daughter's dog became ill, she was insured, as soon as the vet knew this in 2 and a half days they racked up a bill of £4000, then because they didn't no what was wrong, they told us to put her down,we took her home and within a couple of day she was well on the mend by a week she was back to her old self, no thank to the vet, all they talked about was money and in fact we talked more about money than about our animal family, and as soon as the money ran out they wanted to murder her.