We, the undersigned leaseholders, collectively express our grave concerns regarding the management of our block by Freshwater / Highdorn Property Management. Dating back years, we have been subjected to:

• Excessive Charges: Repeated overcharging for maintenance and major works.
• Poor Quality Work: Employment of substandard contractors resulting in works completed to a very poor standard.
• Neglect and Economic Mismanagement: A long history of neglect leading to economically unworkable management fees.

Despite our efforts to seek justice through a tribunal, our case was mismanaged by our solicitor and barrister, resulting in a decision in favor of the management company. Our legal team failed to address our grievances effectively. 

This mismanagement extends beyond our block, as Freshwater / Highdorn are known to treat other leaseholders in their managed properties similarly. Indicating a systemic problem rather than isolated incidents. 

We call upon the relevant authorities in the UK Government to:

• Conduct a thorough investigation into the practices of Freshwater / Highdorn. To address the systemic issues affecting all their managed properties. 
• Implement measures to ensure fair and transparent management practices.
• Hold Freshwater / Highdorn accountable for any overcharging and substandard work.
• Support for leaseholders in addressing financial hardships caused by the mismanagement and excessive fees. 

Your support and signature can help bring about the change we desperately need.

Thank you.