🚨 EVRI RECORDED MANAGEMENT CALL: “TAKE IT OR LEAVE IT” 🚨
🚨 EVRI RECORDED MANAGEMENT CALL: “TAKE IT OR LEAVE IT” — FULL TRANSCRIPT 🚨
I am publishing the full transcript of a recorded phone conversation with management from when the LN delivery issue first came to light.
This recording is important because it captures what was being communicated to me at the very beginning of this dispute, before the later emails, complaints and eventual removal of my main round.
I don’t want people to rely only on selected quotes.
I want people to be able to read the conversation in context and make up their own minds.
📞 WHAT MANAGEMENT TOLD ME
During the recorded call, I was told:
“This stuff that’s here, you need to deliver, and going forward you need to deliver it.”
I explained that I was already travelling around 150 miles per day and that this additional area could mean approximately another 60–70 miles.
The response communicated to me was:
“You need to take these parcels that are coming out here, or what they’re going to do is move the whole round, including whatever you’re doing at the minute, over to their DU team.”
I immediately responded:
“So basically, they’re threatening me with the work if I don’t take on another area that’s nowhere near the area that I do.”
I also explained that I had already suffered a reduction in income of over £1,200 per month the previous year.
💷 AROUND £30 FOR APPROXIMATELY 60 EXTRA MILES
I explained:
“It’s about ten parcels a day for an extra 60-odd miles, mate. Ten parcels pays me about £30.”
Management then repeated the potential consequence:
“If you’re not prepared to do them, then they need to be notified that what they’re going to do is just DU contract the whole thing.”
I replied:
“Really?”
Management answered:
“Yeah.”
⏰ ALREADY WORKING EXTREMELY LONG DAYS
I explained that I was already spending around 9–10 hours per day delivering, plus approximately 1½–2 hours at the yard in the morning.
I said:
“Today, I’ve got nine hours delivering without any of that additional area.”
And:
“When do they want me to spend time at home?”
⚠️ I DID NOT SIMPLY REFUSE THE WORK
This part of the recording is particularly important.
Management asked:
“Are you refusing to take these deliveries?”
My response was:
“It’s not that I’m refusing to take them, mate. It’s whether they’re going to pay me more to take them.”
I was questioning the pay, mileage, additional hours and commercial viability of what I was being asked to do.
During the same conversation, however, the possibility of the whole round being moved to the DU team was communicated to me more than once.
Management also described the position as:
“That’s the new structure — take it or leave it.”
📄 FULL TRANSCRIPT OF THE RECORDED CONVERSATION
The following is the transcript of the conversation. Names have been replaced with “Manager” where appropriate. Sections that cannot be clearly understood are marked [unclear] rather than guessed.
Manager: Hello, mate.
Courier: Hi, mate.
Manager: Yeah, not too bad.
Manager: I’ve just got off the phone with Manager and one of the other guys from this DU team, or whatever you want to call it, mate.
Basically, what they’re saying is that this stuff that’s here, you need to deliver, and going forward you need to deliver it.
Courier: The problem is, mate, [unclear]. I do around 150 miles a day now. You can’t stick another 60 or 70 miles onto my day, mate.
Manager: [Unclear]. But basically, the communication that’s just come back is that you need to take these parcels that are coming out here, or what they’re going to do is move the whole round, including whatever you’re doing at the minute, over to their DU team.
Courier: So basically, they’re threatening me with the work if I don’t take on another area that’s nowhere near the area that I do, when I took a pay cut a year ago of over £1,200 a month.
And they expect me to do more mileage for no money.
Manager: Whoever pays your wages, I thought maybe you need to speak to, but I’m just literally—
Courier: Well, it’s the company, mate. That’s who pays my wages. It’s the company.
Manager: So who’s your management?
Courier: Well, you’re meant to be [dealing with this], because you’ve come in and replaced the previous manager, and he was mine.
Manager: [Unclear]. I’m trying to sort it out without you being pissed off.
Courier: I’m not pissed off with you, mate.
They want you to do so much more for so much less.
Manager: Well, I think that’s the nature of the company, mate. [Unclear]. It’s just how they are.
But basically, they’ve just got back to me and said that’s the new structure — take it or leave it.
Courier: Okay. Is there no way you could go back to them and say there aren’t enough delivery hours in the day?
Because I would not physically be able to do that extra area.
Manager: Yeah, but they know as well that there’s two of you doing it.
Courier: Yeah, that doesn’t matter. I’m running two vans ready for peak periods so all parcels are delivered, servicing my round properly.
Manager: [Unclear].
Manager: I mean, you’re only looking at, what, about ten a day coming through?
Courier: But it’s about ten parcels a day for an extra 60-odd miles, mate.
Ten parcels pays me about £30.
Manager: Yeah. But I think if you’re not prepared to do them, then they need to be notified that what they’re going to do is just DU contract the whole thing.
Courier: Really?
Manager: Yeah.
Courier: Right. Well, go back to Manager and tell Manager that I’ve still got this petition running.
They’ll know what you’re talking about because I’ve had quite a lot of run-ins with Manager myself.
Manager: [Unclear].
This is coming from Manager, who runs the DU team and the large contracting side of things as well.
This is where the message is coming from. This is where I need to relate this back to them.
Courier: Ask them to give me a call then, please, because they obviously don’t understand the job.
Manager: Okay. I’ll go back and—
Are you refusing to take these deliveries?
Courier: It’s not that I’m refusing to take them, mate. It’s whether they’re going to pay me more to take them.
I’m going to be out of the house probably a lot longer.
I get about nine or ten hours a day delivering now, with what I already get.
When do they want me to spend time at home?
It’s absolutely crazy, mate.
Today, I’ve got nine hours delivering without any of that additional area. Nine hours delivering.
I’m at the yard for an hour and a half to two hours in the morning as well.
Manager: Yeah.
Courier: I don’t know where they want me to find the time.
What do they want me to do, buy a plane? [Unclear].
I don’t know.
Manager: [Unclear]. I’ll see if I can get someone to give you a call.
I don’t know what the rates are. I’ve got no idea about any of it.
So I’ll see if I can get someone [unclear] to give you a call.
Courier: Cheers, mate.
🔴 WHY THIS RECORDING MATTERS
This is not my recollection of a conversation.
The original audio recording exists and is being retained unchanged.
Readers can see from the complete transcript that I raised concerns about:
Approximately 60–70 additional miles
Around 10 additional parcels
Approximately £30 in parcel earnings
Already travelling around 150 miles per day
Already spending approximately 9–10 hours delivering
Another 1½–2 hours at the yard
A previous reduction in income of over £1,200 per month
Whether I would receive additional payment for taking on the additional area
And when management specifically asked whether I was refusing the deliveries, I clearly said:
“It’s not that I’m refusing to take them, mate. It’s whether they’re going to pay me more to take them.”
Yet the possibility of my whole round being moved to the DU team was communicated during that same conversation.
📢 I AM CALLING FOR AN INDEPENDENT INVESTIGATION
I want the relevant organisations, journalists and authorities to examine this recording alongside the emails, pay evidence and other documentation that is now being gathered.
I believe serious questions need answering about how much genuine freedom supposedly self-employed couriers have to reject or negotiate additional work when their existing work may potentially be affected.
Is “take it or leave it” genuine self-employment?
Is it reasonable for a courier to question approximately 60 additional miles for around £30 without potentially putting their existing work at risk?
How many other couriers have had conversations like this without having a recording?
This recording was from when the LN issue first came to light.
What happened afterwards makes it even more significant.
Please sign and share this petition.
The more people who see the evidence, the harder these issues are to ignore.
The original audio recording is being preserved unchanged as evidence.
#Evri #EvriCouriers #CourierRights #FairPay #GigEconomy #WorkingConditions #SelfEmployed #WorkersRights #ParcelDelivery