Product recall announcement for Xperia 1 and 5 due to faulty Finger Print sensor
Product recall announcement for Xperia 1 and 5 due to faulty Finger Print sensor
The Issue
Many Xperia 1 and Xperia 5 users reporting finger print sensor issue on SONY's official forum.
In most cases, the sensor fail to recognize fingerprint but there are many users reporting the sensor completely fail to work.
SONY has not respond to the report at all although the thread about this issue is the longest in Xperia 1 forum.
SONY should:
1. acknowledge the issue
2. explain the issue (cause and solution)
3. announce recall for repair if it's due to hardware defect.
349
The Issue
Many Xperia 1 and Xperia 5 users reporting finger print sensor issue on SONY's official forum.
In most cases, the sensor fail to recognize fingerprint but there are many users reporting the sensor completely fail to work.
SONY has not respond to the report at all although the thread about this issue is the longest in Xperia 1 forum.
SONY should:
1. acknowledge the issue
2. explain the issue (cause and solution)
3. announce recall for repair if it's due to hardware defect.
349
The Decision Makers
Petition created on December 29, 2019
