

O2 customers in Pencaitland demand the company address poor service or give refunds
The Issue
O2 has, until recently, provided reasonable mobile service in the EH34, EH35 area of East Lothian. It is one of two network providers which have historically provided reliable mobile coverage. However, over the last few months an increasingly vocal community has raised their frustrations over the lack of action from O2 in resolving poor network performance issues that have arisen.
We demand that O2 either addresses these concerns or provides customers receiving poor service with full compensation and a no penalty opportunity to move provider.

The Issue
O2 has, until recently, provided reasonable mobile service in the EH34, EH35 area of East Lothian. It is one of two network providers which have historically provided reliable mobile coverage. However, over the last few months an increasingly vocal community has raised their frustrations over the lack of action from O2 in resolving poor network performance issues that have arisen.
We demand that O2 either addresses these concerns or provides customers receiving poor service with full compensation and a no penalty opportunity to move provider.

The Decision Makers
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Petition created on 8 September 2016