SNK’s promise, “THE FUTURE IS NOW,” is a commitment to innovation and continuity. SNK's modern titles—Samurai Shodown, King of Fighters XV, and Fatal Fury: City of the Wolves—stand as a testament to this vision. Each is truly unique and captivating, fueling our community’s passion and loyalty.

The SNK community is calling on SNK to commit to ongoing, dedicated support teams for all three SNK World Championship titles—Samurai Shodown, The King of Fighters XV, and Fatal Fury: City of the Wolves. These games have beloved mechanics and passionate fanbases, yet each suffers from serious technical issues that limit playability, discourage new players, and undermine long‑term growth.

Despite the excitement surrounding the SWC 2026 World Tour and its historic prize pool, a competitive circuit cannot thrive without stable, fully supported games. Samurai Shodown and KOFXV continue to face game‑breaking bugs, instability, and platform disparities. Even COTW—SNK’s newest and most promising release—has online issues preventing many players worldwide from participating at all. Without consistent maintenance, parity updates, and timely fixes, the community cannot grow, and we fear the momentum SNK has created will fade.

We are asking SNK to:

- Establish dedicated post‑launch support teams for all three SWC titles
- Prioritize bug fixes, stability improvements, and platform parity
- Provide advance SWC scheduling and communication so players and organizers can plan travel and qualifiers
- Collaborate with grassroots organizers and offer financial support for sustainable qualifier events
- Adopt modern, sustainable business strategies—such as cosmetic DLC, updated pricing models, and Game Pass inclusion—to grow the player base and maximize each game’s lifetime value

This HELP SNK HELP US campaign represents the unified voice of players, organizers, and supporters who want SNK’s games to succeed—We love these games. We want to see them thrive. Please sign and help us show SNK that the community is ready—and eager—for meaningful, lasting support.

We invite everyone who loves these games to join us in showing SNK that the community is ready to back this vision. With all three communities standing together as one, Together, we CAN make a difference. Please sign this campaign to help preserve the legacy and future of our cherished SNK fighting games.

#SNKFamily #SNKCommunity #SWC2026 #SupportSNKGames

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🔥 Why This Matters
SNK’s fighting games have passionate, loyal communities. But ongoing technical issues are driving players away, harming tournament viability, and damaging confidence in the future of these titles.

Technical Analysis: Why SNK’s Online Games Need Dedicated Support Teams

SNK’s modern fighting games suffer from persistent online instability because their internal architecture fundamentally differs from studios that have successfully delivered stable rollback netcode and reliable multiplayer environments.

Unlike Capcom, Arc System Works, or NetherRealm — who maintain unified engines, modern online frameworks, and permanent netcode teams — SNK’s online systems are fragmented across multiple legacy codebases and outsourced components. Rollback netcode is not integrated at the engine level; instead, it is layered on top of older delay‑based systems that were never designed for prediction, correction, or state‑rollback logic. This creates fragile synchronization points that frequently fail during matchmaking, rematches, and lobby transitions.

The lobby systems themselves are not unified or modernized. Each SNK title uses a different implementation, often relying on outdated UI frameworks and peer‑to‑peer handshakes with minimal error handling. As a result, lobbies routinely freeze, fail to synchronize, or crash entirely — issues that have become significantly worse since the rollback update for Samurai Shodown. The pre‑rollback Xbox Series 120fps build was stable and tournament‑ready; the rollback layer introduced regressions because the underlying engine was not built to support it.

Compounding this, SNK lacks automated regression testing, lobby stress testing, and platform‑parity verification. This is how critical issues such as missing patches, broken cross-platform rooms, false disconnect penalties, and launch failures have persisted for months or years without resolution. These are not isolated bugs — they are symptoms of an architectural gap and the absence of a dedicated engineering team responsible for online stability.

For Samurai Shodown, KOFXV, and all SWC‑relevant titles to remain playable and competitive, SNK urgently needs dedicated online support teams: one for rollback netcode, one for lobby/matchmaking systems, and one for platform parity and QA. Without these teams, the current pattern of regressions, crashes, and unaddressed game‑breaking issues will continue, directly harming player retention, tournament viability, and the long‑term health of SNK’s competitive communities.

✅ PETITION: Fix Critical Issues in Samurai Shodown, King of Fighters XV, and Fatal Fury: City of the Wolves
SNK — We Need Your Support to Protect the Future of Your Fighting Games
We, the global SNK community — players, tournament organizers, content creators, and long‑time supporters — are calling on SNK to urgently address a series of technical issues and quality‑of‑life improvements affecting Samurai Shodown, King of Fighters XV, and Fatal Fury: City of the Wolves.

These problems directly impact player retention, competitive fairness, online stability, and the long‑term health of SNK’s esports ecosystem. Many of these issues have persisted for months or years, and the community is asking for timely fixes and renewed communication.

Fixing these problems will:

- Strengthen online play
- Restore trust among competitive players
- Reduce refund requests and negative sentiment
- Support SNK’s esports initiatives
- Ensure long‑term growth for all three games
We want these games to thrive — but we need SNK’s help.

 
🟥 1. Samurai Shodown — Critical Issues That Need Immediate Action
Samurai Shodown currently faces the most severe technical problems. It should be noted that the majority of Samurai Shodown players in North America play on Xbox Series or Steam, therefore, issues for offline PlayStation are not fully documented due to low usage of the platform.

Major Issues

- False Ranked Disconnect Penalty (Steam) — players “soft‑banned” due to incorrect disconnect flags
- Game Fails to Launch (Steam) — persistent startup failures leading to refunds
- Rollback Netcode Desyncs (All Platforms) — frequent desyncs, crashes, and lobby instability
- Halted communication on console rollback bug reports since June 14, 2024
- Bright Screen Glitch (minor issue only/very rare), 120fps Timer Bug (minor issue for Single Player), Rare Baiken Input Bug (Xbox Series)
- Missing Gongsun Li Patch (Xbox Series) — outdated character data causing competitive imbalance [Patch Ver. 2.10]

Community Request for Xbox Series
The Xbox Series version uniquely benefits from 120fps gameplay. Top competitors overwhelmingly prefer the original 120fps delay‑based netcode for stability and the 120fps version for it's dramatically lower input latency and superior responsiveness which allows for faster reactions, tighter defense, and more accurate punishes.

We respectfully request:

✅ Restore the stable pre-rollback delay-based netcode for Xbox Series by adding a toggle to select the original 120fps delay‑based netcode

✅ Add the missing Gongsun Li patch for Xbox Series for parity

✅ Standardize Xbox Series X|S as the official platform for Samurai Shodown at SWC to align with the Tournament standard at major FGC Tournaments throughout North and South America since 2022

 
🟦 2. King of Fighters XV — Cross-Platform & Ranked Mode Failures
Major Issues
Cross-Platform Casual Rooms frequently fail to connect after the beta
Ranked matchmaking remains unstable with long wait times and frequent errors
These problems fragment the player base and make cross‑platform tournaments difficult or impossible.

 
🟩 3. Fatal Fury: City of the Wolves — Online Access Problems
Major Issue
Error 0x003c - an issue reported during the beta, not addressed in the final release, remains an issue affecting various players in all regions. Many players cannot connect to online multiplayer without using a VPN
This is a major barrier to adoption and threatens the game’s early momentum.

 
⭐ 4. Universal Quality‑of‑Life Improvements (All Titles)
The community consistently requests modern, industry‑standard features:

Public frame data, hitboxes, and hurtboxes
Training mode while waiting in lobbies
Smarter character select screens and expanded costume/color management
More intuitive and customizable training tools
Streamlined matchmaking and modernized lobby systems
Patch timing aligned with major tournament calendars
Improved tutorials and onboarding for new players
These improvements are essential for competitive play, content creation, and long‑term community growth.

✅ What We Are Asking SNK To Do
We respectfully call on SNK to:

Acknowledge these issues publicly
Provide a roadmap for fixes
Restore communication with the community
Prioritize the most urgent technical problems
Implement the requested quality‑of‑life improvements
The SNK community is ready to support these games — but we need stability, transparency, and action.

 
✍️ Add Your Name to Support This Petition
By signing this campaign, you are helping send a clear message:

We love these games. We want them to succeed. And we need SNK to take action now.

Together, we can help ensure that Samurai Shodown, King of Fighters XV, and Fatal Fury: City of the Wolves receive the support they deserve.

Detailed Campaign Letter

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Official Support Request Document