Last month I received a charge for 200.00 for "damaged equipment" 1 month after returning a wireless router. The Charge was discovered to be unfounded after further investigation but all I received was my 200.00 charge back. There is absolutely no accountability on their end... This has happened to me with pay-per-view movies on a couple of other occasions. With no negative consequence, other than refunding a charge that should not have occurred in the first place, what is to stop them from doing this at random with the hope that many simply don't notice it. What makes this lack of accountability even more infuriating is that there is a 3 month limit on claiming miss charges. If you bring the attention to a charge that is bogus, but it is from more than 3 bill cycles Rogers policy is to not refund, claiming we as a consumer have a responsibility to check our bill to make sure charges are in line with expectations. In essence we, as the consumer, are expected to keep Rogers honest and if we fail to do so we face the consequence. This practice is absurd, it rewards dishonesty and puts responsibility on the consumer to do quality control... Unacceptable, and in need of reform.