Hi everyone

It's not over yet... BBC Sounds Support has replied to our petition and, while they're taking no action, thy did provide an address for taking this further. 

I suggest we all contact the Executive Complaints Unit with a polite and reasoned explanation of why these changes are bad for listeners, and that the BBC should reconsider its approach.

Here's the reply:

Thank you for getting back in touch with BBC Sounds Support.

We apologise for the delay in our reply.

Please be assured that we appreciate your further feedback on the changes made recently and we take on board that you are not happy with the reasons given and that the changes only affect UK users.

Should you wish to take the matter further, you can contact the Executive Complaints Unit (ECU), confirming you wish it to investigate further.

Postal address:

Executive Complaints Unit
Broadcast Centre
BC2 B4
201 Wood Lane
London
W12 7TP

Email: ecu@bbc.co.uk

This forms stage 2 of the process. Details of the BBC complaints process are available at https://www.bbc.co.uk/contact/how-we-handle-your-complaint which links to the BBC’s full complaints framework.