To: City of Dallas Officials

Subject: Opposition to Termination of Alley Trash Collection Services

Dear City Leadership,

I am writing on behalf of concerned residents in opposition to the recent decision to terminate alley trash collection service—a choice made without public input or community consultation. This abrupt change, directed by an unelected official, has already cost taxpayers approximately $35 million for equipment incompatible with our existing alley infrastructure, which was purpose-built for rear-loading collection. Where is the financial transparency and representation our neighborhoods deserve?

The City’s mission is to serve and enhance our communities—not diminish services that we rely on daily. This new system introduces unnecessary complications:

•    Aesthetic & Practical Disruption: Front trash collection degrades neighborhood appearance, home values and daily quality of life.
•    Operational Inefficiency: Side loaders cost more than rear loaders and perform poorly—spilling waste, damaging bins and property with claw features, and leaving containers scattered across streets.
•    Reduced Trash Capacity: Residents would be limited to what fits in a closed bin, compounding the issue with already reduced service (only once per week from twice weekly service). Households might be forced to store waste for an extra week, which is neither sanitary nor sustainable.
•    Inaccessibility & Safety Concerns: Seniors and those with physical limitations face significant challenges transporting bins to front curb locations. This is not only unjust—it’s unsafe. Moreover, placing bins in front yards and streets poses risks to children who play nearby.

Rear-loading trucks remain the most efficient, cost-effective solution. They are available in varying sizes that suit all alley dimensions. 

This change directly undermines the well-being and pride we take in our neighborhoods.

Many residents have spoken out. You can review their testimonies and growing support for alley service restoration at: www.change.org/AlleyTrashService  or review the attached files below.

Given the gravity and far-reaching consequences of this decision, we respectfully request:

1.  Immediate community input opportunities.
2.  A transparent and public evaluation of the business rationale for this change.
3.  An audience with decision-makers—including the City Manager and Director of           Sanitation—joined by affected neighborhood representatives.
4.  Clear accountability from city services regarding the decline in service quality and         equity.

We urge you to act in alignment with the values of transparency, equity, and community care. Our neighborhoods matter. Please hear us.