Reinstate the Rotorua Hospital Māori Liaison Service - Hunga Manaaki
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The Hunga Manaaki team provide valuable cultural and clinical support to patients and staff at Rotorua Hospital. This Māori Liason service was established in 1996 as a partnership between Rotorua Hospital and Te Arawa Iwi. This service advocates and supports Māori patients and their whānau in the hospital setting. Hunga Manaaki also provide clinical staff (doctors, nurses, physiotherapists, social workers, & occupational therapists) with cultural guidance, advice and direction. This is a crucial service for the Rotorua community that delivers a high standard of care.
A review of the Hunga Manaaki service was carried out in 2017, the key points included;
- Improving access for Māori to health care.
- Assisting with clinical assessments.
- Ensuring that Māori are able to embrace the hospital as a place of wellbeing.
- Assisting with post-treatment compliance.
As a group of healthcare professionals, we are very concerned that the discontinuation of the Hunga Manaaki service at Rotorua hospital may impact negatively on Māori Health outcomes. We are concerned about the lack of consultation regarding the decision to discontinue this service. We are also concerned that the true value of Hunga Manaaki has not been acknowledged or appreciated.
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