On line scamming of innocent customers

The Issue

Recently my family member was duped by a seller on online Platform Quikr. While I lodged a complaint with cyber cell yet I thought of deep diving into the platform. was shocked to see that this person had over 50 ads on the platform & one contact number. The scammer has been active on the platform for a very long time. This means the platform has no mechanism of background check of sellers to create a safe platform for their customers. I realised that having so many ads displayed on the platform & for a such a long duration, many innocent online customers would have fallen prey and would have been duped of millions of rupees. When I escalated this issue to Quikr through their social handles, it took them two days to remove his one ad. I had to again tell Quikr team that he has many more ads before they removed rest. So he would have continued with his unscrupulous activities if I had not highlighted it second time. I requested Quikr to initiate action against this unscrupulous seller as this will deter him & safeguard many innocent people. They simply washed off their hands . Now this person can be active again with another phone number or new identity and have a field day on the same platform. I also saw many similar negative reviews of Quikr on App Store. 
I thought Ministry of IT & Consumer Affairs needs to identify such unsafe platforms & give some guidelines to them to ensure that online customers are not duped on daily basis. 

avatar of the starter
Sanjay KaulPetition Starter
This petition had 399 supporters

The Issue

Recently my family member was duped by a seller on online Platform Quikr. While I lodged a complaint with cyber cell yet I thought of deep diving into the platform. was shocked to see that this person had over 50 ads on the platform & one contact number. The scammer has been active on the platform for a very long time. This means the platform has no mechanism of background check of sellers to create a safe platform for their customers. I realised that having so many ads displayed on the platform & for a such a long duration, many innocent online customers would have fallen prey and would have been duped of millions of rupees. When I escalated this issue to Quikr through their social handles, it took them two days to remove his one ad. I had to again tell Quikr team that he has many more ads before they removed rest. So he would have continued with his unscrupulous activities if I had not highlighted it second time. I requested Quikr to initiate action against this unscrupulous seller as this will deter him & safeguard many innocent people. They simply washed off their hands . Now this person can be active again with another phone number or new identity and have a field day on the same platform. I also saw many similar negative reviews of Quikr on App Store. 
I thought Ministry of IT & Consumer Affairs needs to identify such unsafe platforms & give some guidelines to them to ensure that online customers are not duped on daily basis. 

avatar of the starter
Sanjay KaulPetition Starter

The Decision Makers

Pranay Chulet
Pranay Chulet
ravi shanker prasad
ravi shanker prasad
Ministry of Information & Technologies
Ministry of Information & Technologies

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Petition created on 18 February 2021