We, the undersigned, hereby petition PayPal to exempt sales of vintage and antique goods from the upcoming November 18, 2014 policy update.
This petition had 2,442 supporters
This petition has been created by the Vintage Fashion Guild in support of all sellers of vintage and antique goods. It is our goal to gather as many signatures as possible to present to PayPal and we hope you will consider signing below to show your support. If you would like to learn more about the VFG, please visit us at www.vintagefashionguild.com.
We, the undersigned, hereby petition PayPal to exempt sales of vintage and antique goods from the upcoming November 18, 2014 policy update (http://tinyurl.com/kssj2vq). This impending policy update will increase the time to file a merchandise dispute for "item not received" or "item not as described" from the current 45 days to 180 days.
Vintage and antique goods are delicate and fragile and often require careful handling and storage. It is important that purchases be opened, inspected, and then properly stored within a reasonable time-frame to ensure they remain in the condition they were sent. Not doing so can compromise the goods and even cause them to deteriorate. This new policy removes the sense of urgency in taking care of a vintage or antique item soon after its delivery and allows too long of a time window for the item to sit in its packaging and potentially become damaged by rough handling, extreme temperature changes, etc. Simply put, Paypal's new policy will be overly burdensome and possibly disastrous to those who sell vintage and antique goods online. To expect a seller to refund for claims for vintage and antique goods that have been out of their possession for 180 days is unreasonable.
We believe that PayPal, when creating this new policy, may not have considered the special situations that could occur with the sale of vintage and antique goods and we formally request that these type of sales continue to be governed by PayPal's current 45 day policy which is fair to both buyers and sellers.
We sincerely thank you for your consideration of this critical matter.
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