Dear OLA Electric

We, the undersigned, are writing to express our grave concern and disappointment regarding the recurring issue of suspension breakage while riding your electric scooters.

As customers, we have invested in your products with the expectation of a safe and reliable mode of transportation. However, the frequent breakage of the suspension system on your scooters has not only put our safety at risk, but also resulted in costly repairs and inconvenience.

This is a serious issue that needs to be addressed immediately. We demand that you take immediate action to rectify this problem by conducting thorough inspections and implementing stricter quality control measures to ensure that all scooters are free from defects and are safe to ride.

As consumers, we have the right to know about the safety of the products we are considering purchasing. We demand that OLA take immediate action to release a crash test video and conduct regular safety tests, in order to ensure the safety of its customers. 

As loyal customers, we expect nothing less than the highest standards of safety and quality from your company. We urge you to take immediate action to rectify this issue and to ensure that it does not happen again in the future.