Dear readers, We refer to the recent news about oBike ceasing operations in Singapore. As of 11am this morning, CASE has received 164 complaints from consumers who were not able to recover their $49 deposit with the company. CASE will follow up with oBike on this matter and urge consumers with unresolved disputes to contact us for further assistance (hotline: 6100 0315, website: www.case.org.sg). Meanwhile, consumers who had made payment via credit card to the bike operator within the last 120 days can consider lodging a chargeback claim with their card issuer as soon as possible. Kindly refer to our chargeback guide for consumers for more information (https://www.case.org.sg/pdf/Chargeback%20guide%20for%20consumers.pdf). We will provide an update on this matter as soon as possible. Thank you for your patience and understanding.