Jade is a childhood friend of Princess Kitana. While her motives were unclear, she served Shao Kahn alongside Kitana andMileena as his personal assassin for most of her life. When Kitana finally turned against Shao Kahn, Jade was ordered to capture her for the Emperor. She ultimately chose to join her friend, and has since loyally assisted Kitana in her quest to free their native realm and restore its original beauty. Now residing in the freed Edenia, Jade is a General of the Edenian Army and continues to dutifully serve Kitana and her mother Sindel.

Jade's confident and sassy personality was first portrayed in herGirls Gone Wired campaign video, but later expanded upon throughout her story in Mortal Kombat (2011). Always known for her loyalty towards Kitana, she has proven herself to be a dependable, sincere and devoted friend to the princess. She is sarcastic, patronizing and cocky towards her opponents, and incredibly ruthless towards those she considers a personal enemy.