Add a PIN option on adult profiles to prevent children from easily accessing adult content

The Issue

I love Netflix and the variety of programming available to my family but I have encountered a security issue that allows children to easily access adult content and no sensible way for parents to prevent it.   Subscribers are able to set the age limit on each profile but nothing is in place to prevent the children from simply changing to another profile to access adult content.

There is a PIN option in place in Germany, New Zealand and Australia because it is legally mandated to do so.  After scouring their website and engaging in a chat with their representative Diane, I discovered that this is not an option offered to any other subscribers. 

Their solution was to set the age limit on all profiles to a child's setting and then when an adult wanted to watch any blocked content they "simply" needed to go to a computer(not available on mobile devises) ) and change the ages, watch their show, and then go back to the computer and change the ages back to children.   This would need to be done each time you chose to watch adult content.  That is ridiculous and I am sure they know it.

The only other option I could determine is to have two separate accts that unfortunately would come with two subscription fees.

I want Netflix to offer the option, to all of its subscribers,  to add a PIN number on all profiles.  I want them to do it, not because the law mandates it, but because it the right thing to do to protect children using their product.

This petition had 17,166 supporters

The Issue

I love Netflix and the variety of programming available to my family but I have encountered a security issue that allows children to easily access adult content and no sensible way for parents to prevent it.   Subscribers are able to set the age limit on each profile but nothing is in place to prevent the children from simply changing to another profile to access adult content.

There is a PIN option in place in Germany, New Zealand and Australia because it is legally mandated to do so.  After scouring their website and engaging in a chat with their representative Diane, I discovered that this is not an option offered to any other subscribers. 

Their solution was to set the age limit on all profiles to a child's setting and then when an adult wanted to watch any blocked content they "simply" needed to go to a computer(not available on mobile devises) ) and change the ages, watch their show, and then go back to the computer and change the ages back to children.   This would need to be done each time you chose to watch adult content.  That is ridiculous and I am sure they know it.

The only other option I could determine is to have two separate accts that unfortunately would come with two subscription fees.

I want Netflix to offer the option, to all of its subscribers,  to add a PIN number on all profiles.  I want them to do it, not because the law mandates it, but because it the right thing to do to protect children using their product.

The Decision Makers

Netflix
Netflix

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