When people call suicide prevention hotlines, either for themselves or loved ones, they are calling as a cry for help! What they need is a safe, encouraging environment with trained professionals who can give them the words that they need.

However, currently, it is common to call a suicide prevention hotline and end up on the line with someone who possibly doesn't know what they're doing - this kind person has the right intentions, but it's frequent that they're not trained in this field.

When people call, it's because they want a way out - the ongoing stress and hatred in this world is too much for most of us to handle, and being able to talk to someone who really knows how to help is that small shimmer of hope in the dark.

We all want to make the world a more supportive, and better community for those who are in these dark places and just need a little love. The best way to help is to give them the professional care that they deserve.