UPPCO Billing Practices Under Review
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Many people have unresolved billing issues with UPPCO. Estimated bills are way off, sometimes outrageous bills are sent and then followed by shut-off notices. Calls to customer service are a waste time.
Now, for the first time the Michigan Public Service Commission has directed their staff to issue a report by January 26th. It is imperative that you let the staff know the specific problems that you have experienced by December 8th in order for them to have adequate time to see how big of problem exists.
Write or email your billing problems experience to firstname.lastname@example.org or send to MPSC Customer Service Division, PO Box 30221, Lansing, MI 48909.
MAKE SURE TO REFERENCE CASE NO. U-18455 IN ALL CORRESPONDENCE.
PLEASE NOTE THIS IS NOT THE PROPER FORUM TO COMPLAIN ABOUT HIGH RATES. PLEASE LIMIT YOUR COMMENTS TO PROBLEMS WITH BILLING ISSUES, SHUT-OFF NOTICES, INACCURATE BILLINGS, UNRESOLVED PROBLEMS, ETC.
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