Current AirBNB Review Disputes will allow a guest to leave a review, even if they have broken a Host's House Rules or Platform's Terms of Service.

If a Host approaches a guest concerning these rules or attempts to demand payment, more often than not, a guest will easily retaliate with a negative review. The result is an unsafe situation for the Host.

This petition is to solve this issue and protect hosts from having a bias review placed on their account by expanding protection under the "Moderating for bias" section.

Under the section, "Moderating for bias" there must be protection against guests who have violated a Host's House Rules and/or AirBNB's Terms of Service.

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Proposal

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Violation of Platform Terms of Service or House Rules

Reviews are subject to removal if the Guest has been shown to violate a Host's House Rules or Terms of Service. Supporting evidence must be provided.

Examples:

• Guest have arrived with additional undeclared guests
• Guest have violated No-Smoking Signs
• Guest have grossly exceeded check-in or check-out times