Petition Closed

We Xbox Live users pay for Xbox Live service because we believe it upholds a quality standard. We enjoy the quality of entertainment and community that can be derived from the Xbox Live service. As members we expect the service and support that is promised to us. We expect Microsoft to give banned users a reason why they can no longer use their Xbox consoles to connect to the Xbox live service. Also if there is no clear justification for a permanent console ban we expect the ban to be lifted. If there are any illegal activities that warrant suspension or banning we expect the appropriate proportional action to be taken.

Letter to
Xbox LIVE Director of Policy and Enforcement Stephen Toulouse
Corporate VP, Worldwide Customer Service Kathleen Hogan
Microsoft
I just signed the following petition addressed to: Microsoft.

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Provide banned Xbox Live Users expected customer support.

We Xbox Live users pay for Xbox Live service because we believe it upholds a quality standard. We enjoy the quality of entertainment and community that can be derived from the Xbox Live service. As members we expect the service and support that is promised to us. We expect Microsoft to give banned users a reason why they can no longer use their Xbox consoles to connect to the Xbox live service. Also if there is no clear justification for a permanent console ban we expect the ban to be lifted. If there are any illegal activities that warrant suspension or banning we expect the appropriate proportional action to be taken.
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Sincerely,

Michael Matamoros started this petition with a single signature, and now has 196 supporters. Start a petition today to change something you care about.