Fans can submit requests for refunds within 72 hours of their show if they can not meet guidelines according to a Cincinnati News station. You must request from where you bought your tickets from. FANS CAN SUBMIT FOR REFUNDS WITHIN 72 HOURS OF THEIR SHOW. You can request refunds within 72 hours of your concert according to a Cincinnati news site. Dallas can do it now! Before I would get a message that I was outside of the refund window. I tried tonight because I am in the 72 hour window and I got a message saying I can expect my refund in as little at 30 days. You must request it from where you got your tickets from. In my case that was Ticketmaster. THANK YOU EVERYONE FOR YOUR SUPPORT.