Waterloo Upgrade 2017
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During August, the South West Trains services will be massively reduced, due to the works at Waterloo Station. South West Trains have been advising their customers for months that their best option during the works is not to travel. It has been announced today, that under the terms of the South West Trains passenger charter, compensation will not be made to anyone who holds a season ticket valid during this period. Many of the South West Trains customers feel this is grossly unfair.
We feel that you should reconsider this decision, as it seems ridiculous to have to either pay for a month's travel which those who are able to work from home will not use, or to pay full fare for a massively reduced service.
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